Social commerce as social networking

Doha, Ahmed; Elnahla, Nada; McShane, Lindsay

doi:10.1016/j.jretconser.2018.11.008

Cited by 71 publications

(60 citation statements)

References 113 publications

(218 reference statements)

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“…With the development of social media, a series of studies have presented the role of consumers' influence on these networks [60][61][62][63][64][65], proving that the social influence positively affects the people's behavior when adopting a pro-environment attitude [49,66]. Sujata et al [20] analyzed in their study the determinants of recycling intention behavior for the general public.…”

Section: Literature Reviewmentioning

confidence: 99%

Determinants of Individuals’ E-Waste Recycling Decision: A Case Study from Romania

et al. 2020

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Due to the increase of the amount of electrical and electronical equipment waste (e-waste), the understanding of individual consumers’ main decision triggers represents a key point in increasing the quantity of recycled e-waste. A series of studies from the literature have shown a positive relationship between the consumers’ attitude, awareness, self-efficacy, social norms, and their e-waste recycling intention, as well as the positive influence between the intention and the manifested behavior. Additional to these determinants, in the present study, the influence of social media was analyzed along with the actions taken by the government and nongovernmental organizations, with the purpose to include and to capture, as much as possible, a high amount of determinants in the e-waste recycling process. Nevertheless, the demographic or socio-economic variables, such as age, gender, income, education, number of family members, etc., have shown over time to have a contribution to predicting the consumers’ pro-recycling behavior. As on one side, in the research literature, the opinions related to which of the demographic or socio-economic factors can have an impact on the recycling behavior have been divided and, on another side, a series of researchers believe that the discrepancies in the findings of different studies can be due to culture in various countries, in this paper we conducted such an analysis with reference to the Romania’s case. The results have shown that the demographic variables, such as age and gender, can have a contribution to predicting residents’ pro-e-waste recycling behavior. Based on these findings, the policymakers can gain a better understanding of the e-waste recycling phenomenon and on its main triggers, with results in creating better policies for sustaining a proper e-waste managing system.

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Section: Literature Reviewmentioning

confidence: 99%

Determinants of Individuals’ E-Waste Recycling Decision: A Case Study from Romania

et al. 2020

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“…In addition, different transactions, information and social factors were identified. These include trust in web sites and Apps (Cheng et al, 2019;Bugshan & Attar, 2020), community trust (Molinillo et al, 2020;Cheng et al, 2019;Farivar et al, 2017), perceived trust (Shin, 2013;Akman & Mishra, 2017;Gibreel et al, 2018), trust disposition (Cheng et al, 2019), utilitarian value / perceived usefulness (Shin, 2013;Hu et al, 2016;Abed, 2020;Gibreel et al, 2018), ease of use (Doha et al, 2019), social capital and engagement (Doha et al, 2019), social value (Hu et al, 2016), social influence and hedonic value/ perceived enjoyment (Shin, 2013;Akman & Mishra, 2017), perceived awareness (Akman & Mishra, 2017), satisfaction (Akman & Mishra, 2017;Gan & Wang, 2017), peer characteristics and technical features (Hu et al, 2016), socialization, personal recommendation agents, product selection, and information availability (Mikalef et al, 2017), information sharing and perceived privacy (Bugshan & Attar, 2020), perceived risk (Farivar et al, 2017;Gan & Wang, 2017), information quality (Cheng et al, 2019), social support and relationship quality (Molinillo et al, 2020), social norms (Shin, 2013), s-commerce construct (Hajli et al, 2014), familiarity (Gibreel et al, 2018;Cheng et al, 2019). Next section reviews related studies on eWoM.…”

Section: Factors Affecting S-commerce Adoptionmentioning

confidence: 99%

“…Most Arab studies focused mainly on social use of OSN (Rouibah, 2008), see appendix 2, and on e-commerce (e.g., Rouibah et al, 2015) and e-payment (e.g., Rouibah et al, 2016). But recently, there are attempts by researchers to investigate factors (Table 2) that affect s-commerce adoption from the business (Abed, 2020) and customer perspective (Gibreel et al, 2018;Doha et al, 2019;Bugshan & Attar, 2020).…”

Section: Arab Studies On E-commerce and S-commercementioning

confidence: 99%

The Determinants of eWoM in Social Commerce

Rouibah

Al-Qirim

Hwang

et al. 2021

Journal of Global Information Management

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The influence of eWoM use for s-commerce in the context of Arab region remains unexplored. To bridge this gap, this study develops a model for eWoM use for s-commerce post adoption. This model link three antecedents-factors (trust towards other people, trust of internet/Instagram, and perceived risks) to eWoM use for s-commerce through the mediation of perceived enjoyment, perceived value, and customer satisfaction. The model is validated with a large sample of 843 Instagram users using LISREL tool. Research findings revealed that propensity to trust, trust of internet, perceived risk, and perceived value affect use of eWoM through the indirect effect of perceived enjoyment and satisfaction, while perceived value has no direct effect on eWoM. Customer satisfaction was a predominant predictor of eWoM use. The model has relevant contributions and implications for both research and practice.

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“…An agent-based model has been created in order to determine the adoption of the eco-friendly products based on their type. Additionally, we have considered the presence of different promoting campaigns for the use of the eco-friendly products in Several recent studies have shown the importance of consumers' influence in online social networks [8][9][10][11][12][13]. In this context, the present study develops and validates a questionnaire for better extracting the influence exerted by online social networks' users on the consumers' purchase intention depending on the subjective characteristics of each person in terms of how easy to influence that person is and how much he/she can further influence other peoples' purchase decisions.…”

Section: Of 32mentioning

confidence: 99%

Modeling the Consumers Opinion Influence in Online Social Media in the Case of Eco-friendly Products

et al. 2019

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Social influence has a positive impact on the purchase intention for eco-friendly products along with other subjective and objective aspects related to environmental attitude, product attitude, and subjective and objective knowledge. Also, exposure to media has been proven to have a significant positive affect on environmental attitude, with effect on the purchase intention. Several recent studies have shown the importance of consumers’ influence in online social networks, underlying the role played by the online environments over consumers’ attitude. As a result, the current research tries to analyze the influence exerted on consumers’ decision to purchase eco-friendly products by their activity in online social environments. Using a questionnaire, filled-in by 409 respondents, a series of variables have been extracted with regard to the eco-friendly products. An agent-based model has been created, fed with the values of the variables extracted from the questionnaire, and used for simulations. As a result, it has been observed that an increase in online media exposure can have a high positive impact on the eco-friendly product adoption. Depending on the type of product—soft or durable good—different times for the eco-friendly product adoption have been determined relatively to the considered variables. Last, the possible limitations of using an agent-based modeling approach are discussed, along with possible extensions and improvements.

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Social commerce as social networking

Cited by 71 publications

References 113 publications

Determinants of Individuals’ E-Waste Recycling Decision: A Case Study from Romania

Determinants of Individuals’ E-Waste Recycling Decision: A Case Study from Romania

The Determinants of eWoM in Social Commerce

Modeling the Consumers Opinion Influence in Online Social Media in the Case of Eco-friendly Products

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