2017
DOI: 10.1002/acp.3364
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Social Desirability and the Interpretation of Uncertainty Terms in Self‐Report Questions

Abstract: Uncertainty terms (e.g., possible) are words that are not fixed and hence open to interpretation. This research examined the role of social desirability in how these words are interpreted in self-report questions. Participants in Experiments 1 (N = 96; MTurk workers) and 2 (N = 96; college students) judged trait (N = 48) and behavior (N = 36) items endorsed by a hypothetical individual to be more likely if they were lower in social desirability. In Experiments 3 (N = 97) and 4 (N = 97) college student particip… Show more

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Cited by 9 publications
(8 citation statements)
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“…Shedler et al [ 7 ] in their work on mental health (MH) measurement state that standard MH scales appear unable to distinguish between genuine MH and the facade or illusion of MH created by psychological defenses. Social desirability is involved in the interpretation of self-reported items [ 25 ]. If participants are not trained in recognizing emotions, both SC and HDC could leave space for respondents to interpret their choice in a socially desirable way, as was also shown in a part of our study.…”
Section: Discussionmentioning
confidence: 99%
“…Shedler et al [ 7 ] in their work on mental health (MH) measurement state that standard MH scales appear unable to distinguish between genuine MH and the facade or illusion of MH created by psychological defenses. Social desirability is involved in the interpretation of self-reported items [ 25 ]. If participants are not trained in recognizing emotions, both SC and HDC could leave space for respondents to interpret their choice in a socially desirable way, as was also shown in a part of our study.…”
Section: Discussionmentioning
confidence: 99%
“…The FC approach in a private setting differs from the group context, particularly with regard to the representatives: in groups, the participants themselves are used, while in an individual session, we use figures specifically designed to work with FC (Franke, 2003; Schneider, 2007). However, to mitigate social desirability (Gaston & Sabourin, 1992; Holtgraves, 2017) and the resistances inherent to general psychotherapy (Astor, 1994; Freud, 1959), the choice and placement of the representatives were requested (almost always) without the patient knowing who (e.g., herself, one child) or what (e.g., “fear of death”) each figure represented. She was also asked for spontaneity in the choice of representatives (whose identification was revealed to the patient at an intermediate stage of each consultation).…”
Section: Methodsmentioning
confidence: 99%
“…However, using selfreported retrospective measures to assess satisfaction with previous experiences has numerous limitations. Respondents tend to provide socially desirable responses that are not always reflecting their real feelings (Fischer & Fick, 1993;Holtgraves, 2017). People's answers are biased by availability heuristic as they make judgments based on things that come to their mind first (Nazlan, Tanford, & Montgomery, 2018).…”
Section: Limitations Of Satisfactionmentioning
confidence: 99%
“…Tourism activities are highly experiential taking place over an extended time period (Mannell & Iso-Ahola, 1987;Chang, 2018), which demands measurement both in real time and retrospectively for capturing the true nature of consumption. However, self-reported retrospective measures have the limitations because they 1) are biased by social desirability, availability heuristics, and mood while answering questions (Holtgraves, 2017;Nazlan, Tanford, & Montgomery, 2018);2) typically do not capture changes in affective dimensions of customer experience (Prayag, Hosany, Muskat, & Del Chiappa, 2017); and 3) do not reflect the whole spectrum of customer evaluations (Bianchi, 2016). Conversely, the experienced utility may be superior in 1) capturing the affective components of visitor experience, 2) eliminating the majority of self-report biases, 3) investigating the relationships between temporal components of visitor experience with different antecedents and outcomes, and 4) applying emerging multidisciplinary moment-based research techniques.…”
Section: Introductionmentioning
confidence: 99%