2010
DOI: 10.1509/jmkr.47.4.777
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Social Loss Aversion and Optimal Contest Design

Abstract: When managers are designing a contest to motivate effort by salespeople, service employees, franchisees, or product development teams, a key question is, What should the optimal proportion of winners and losers be? Prevailing marketing theory predicts that the proportion of winners in a contest should always be lower than the proportion of losers. Not only has this theory not been empirically tested, but it is also based on the assumption that contestants care solely about the value of the prizes they receive.… Show more

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Cited by 67 publications
(56 citation statements)
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“…Given these findings, one would expect that orders in the multistore setting Management Science 56(11), pp. 1891-1910, © 2010 would also not conform to the theoretical prediction. One potential implication is that firms may not realize the full benefits of risk pooling because of the biases in order quantities.…”
Section: Introductionmentioning
confidence: 79%
See 1 more Smart Citation
“…Given these findings, one would expect that orders in the multistore setting Management Science 56(11), pp. 1891-1910, © 2010 would also not conform to the theoretical prediction. One potential implication is that firms may not realize the full benefits of risk pooling because of the biases in order quantities.…”
Section: Introductionmentioning
confidence: 79%
“…1891-1910, © 2010 component associated with gains and losses relative to a reference point. 3 Specifically, we assume that each of the two types of costs faced by the decision maker in the newsvendor problem consists of two components-an actual cost component and a psychological cost component that depends on a reference point.…”
Section: Reference Dependence In the Multilocation Newsvendormentioning
confidence: 99%
“…Lim et al (2009) design both a lab and a field experiment to examine the optimal prize structure for generating the highest sales effort. A follow up study by Lim (2010) addresses the role of social preferences in influencing behavior in rank-order sales tournaments. Finally, Chen et al (2011) study the role of asymmetries in sales contests.…”
Section: Applicationsmentioning
confidence: 99%
“…They examine how allowing the players to communicate and how the nature of the messages players can send affect bargaining outcomes. Second, our paper adds to an emerging stream of work that shows that social preferences can explain competitive market behavior (Lehmann 2001), firm pricing strategies and consumer behavior in luxury goods markets Jain 2005, 2010), the prevalent use of linear wholesale price contracts in channels (Cui et al 2007), and why firms design sales contests with more winners than losers (Lim 2010, Chen et al 2011). Our paper bridges these two Downloaded from informs.org by [130.133.8.114] on 05 July 2015, at 23:12 .…”
Section: Introductionmentioning
confidence: 90%