Social media as a distribution of emotions, not participation. Polish exploratory study in the EU smart city communication context

Kowalik, Krzysztof

doi:10.1016/j.cities.2020.102995

Cited by 16 publications

(6 citation statements)

References 48 publications

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“…This approach entails a systematic process of identifying and categorizing the emotional undertones conveyed by textual expressions, with the objective of assessing public sentiment, attitudes, and emotions towards specific subjects (Wei et al, 2021). It has been applied in diverse contexts, such as analyzing the emotional distribution in EU smart city communication (Kowalik, 2021) and exploring public opinions on climate change policy (Wei et al, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

De los me gusta al cambio: evaluación del impacto del compromiso ciudadano en las plataformas de redes sociales de la Comisión Europea

Tasențe,

Luminița Sandu,

Popescu

2024

Perspect comun

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Introduction: The rise of social media has changed public institution communication, increasing dialogue with citizens and presenting challenges like privacy and misinformation. Aims/Objectives: To study how emotional resonance in communications from the European Commission on social media affects public engagement. Methodology: Analysis of the Commission's social media data (Feb 2019 - Apr 2023) using Fanpagekarma, evaluating participation metrics and sentiments with R. Results: Different emotional tones on platforms impact engagement; both positive and negative emotions correlate with increased interaction. Discussion: Emotional resonance enhances engagement, varying according to the platform, indicating the need for specific communication strategies. Conclusions: Emotional resonance and adaptation to platform norms are key in public engagement. Understanding these dynamics improves communication between the European Commission and the public.

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Section: Literature Reviewmentioning

confidence: 99%

De los me gusta al cambio: evaluación del impacto del compromiso ciudadano en las plataformas de redes sociales de la Comisión Europea

Tasențe,

Luminița Sandu,

Popescu

2024

Perspect comun

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“…These metropolitan areas use digital technology to lower resource consumption, improve service efficiency, and meet the demands of their expanding urban population. The Smart City concept places great emphasis on community participation, since it plays a crucial role in guaranteeing the fair and sustainable growth of large metropolitan centres [11]- [15].…”

Section: Smart Cities: Technology and Urban Life Coming Togethermentioning

confidence: 99%

Community Engagement in Smart Cities: A Social Network Analysis and Community Engagement Test

Maksudovna Vafaeva,

Ghalwan,

Surekha

et al. 2024

BIO Web Conf.

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This study, carried out in the ever-changing context of Smart Cities, reveals the complex interactions of digital social networks, digital community involvement, and the Community involvement Test (CET) framework. The examination of data obtained from certain Smart Cities indicates a thriving milieu of community engagement, characterized by a markedly elevated rate of active participation. The identification of urgent issues, particularly those related to environmental sustainability, safety, traffic management, and educational quality, is consistent with the larger urban difficulties that these creative urban centers are facing. Additionally, the CET framework's integration of SNA data and survey results produces very high ratings, indicating the engagement programs' outstanding performance in promoting resident satisfaction and active involvement. These results highlight how digital technologies can help Smart Cities foster vibrant, engaged communities. They also highlight the continued need for smart urban policies to address urgent issues and maintain residents' quality of life while adhering to the Smart City paradigm.

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“…Kondisi ini bisa dicapai melalui kebijakan keterbukaan data (open data) yang erat kaitannya dengan pemanfaatan teknologi digital dalam kota cerdas. Dengan menggunakan prinsip keterbukaan data, pemerintah kota harus menyediakan informasi yang dapat diakses masyarakat, baik sebelum ataupun selama implementasi kebijakan (Granier & Kudo, 2016;Hollands, 2015;Kinawy dkk., 2018;Kowalik, 2021;Walravens, 2012). Di sisi lain, komitmen pemerintah kota dalam membentuk ekosistem data terbuka menuntut peningkatan kualitas kinerjanya dalam memotivasi ide inovatif sekaligus memperkuat keterlibatan setiap pemangku kepentingan dalam kebijakan (Ma & Lam, 2019).…”

Section: C) Opennes and Transparencyunclassified

Elemen kunci pendorong partisipasi masyarakat sebagai fondasi kebijakan Smart City: Suatu kajian pustaka sistematis

Darmawan

2022

JKI

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This study aims to identify critical elements needed to enhance community participation in Smart City policies. Although several studies have discussed the role of citizens in smart cities, these studies focused only on one aspect, whether it was the societal aspect, government/municipality, or technology. In order to fill the gap in the literature, this study seeks to extract the important elements of citizen participation based on the three aspects as a whole by using the systematic literature review (SLR) method. The SLR method is useful for mapping comprehensively when information or knowledge about a particular topic is being developed with limited empirical evidence. A total of 103 articles published from 1999-2021 were analyzed as the unit of analysis for this study. There are 12 critical elements to encourage community participation, and all these elements should not be considered partially. This study argues that it is essential to synchronize each element to make substantive participation. By doing so, the community will have the opportunity to make a transformative impact on smart city development.

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Social media as a distribution of emotions, not participation. Polish exploratory study in the EU smart city communication context

Cited by 16 publications

References 48 publications

De los me gusta al cambio: evaluación del impacto del compromiso ciudadano en las plataformas de redes sociales de la Comisión Europea

De los me gusta al cambio: evaluación del impacto del compromiso ciudadano en las plataformas de redes sociales de la Comisión Europea

Community Engagement in Smart Cities: A Social Network Analysis and Community Engagement Test

Elemen kunci pendorong partisipasi masyarakat sebagai fondasi kebijakan Smart City: Suatu kajian pustaka sistematis

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