Social Media Engagement, Organizational Agility and Digitalization Strategic Plan to Improve SMEs’ Performance

Digital technology deployment and firm resilience: Evidence from the COVID-19 pandemic

“…Past studies argue that the transparency, visibility, and velocity of the supply chain are the three major components of resilience to supply chain disruptions ( Dubey et al, 2020 ; Ivanov, 2021 ; Kamalahmadi & Parast, 2016 ; Rozak et al, 2021 ). Transparency refers to a firm disclosing information to its stakeholders about its supply chain processes and the conformance of its products ( Sodhi & Tang, 2019 ).…”

“…Supply chain coordination refers to a series of coordination activities carried out by supply chain members, usually in marketing, sales, production, procurement, and logistics ( Hill & Scudder, 2002 ). Because the use of DTs can help firms build a coordinated supply chain via information sharing and joint decision-making ( Cao & Zhang, 2011 ), which may enhance the three major components of resilience, that is, transparency, visibility, and velocity ( Dubey et al, 2020 ; Ivanov, 2021 ; Kamalahmadi & Parast, 2016 ; Rozak, Adhiatma, Fachrunnisa, & Rahayu, 2021 ), supply chain coordination should be a factor that links the relationship between DT deployment and firm resilience. Moreover, although supply chain coordination allows a firm to obtain a large amount of information about its supply chain ( Cao & Zhang, 2011 ), it may be wasted when lacking strategic insight.…”

AI-Enabled Opportunities and Transformation Challenges for SMEs in the Post-pandemic Era: A Review and Research Agenda

“…There is little doubt that digital technology has improved quality and efficiency, according to Sjödin et al (36) it is important to recognize the digitization of SMEs and the need to expand AI in digital services (56). The construction of new infrastructure such as the industrial internet is the key to the digital upgrading transformation of SMEs.…”

Collaborative adoption of blockchain technology: A supply chain contract perspective

“…At the same time, it has prompted companies to re-evaluate their global value chains and improve their supply chain network resilience. As one of the strategies to maximize the use of information and communication technologies in business, digital transformation can enable enterprises to improve organizational flexibility, better adapt to the changes and pressures of the external environment, and provide technical support for supply chain resilience by improving their agility, ecology, and intelligence (Rozak et al, 2021). As an essential part of digital transformation, the emerging technology of blockchain has been advocated in supply chain management.…”

“…As an essential part of digital transformation, the emerging technology of blockchain has been advocated in supply chain management. The adoption of blockchain technology can facilitate the digital transformation and development of enterprises, especially small/medium-sized enterprises (SMEs) in the post-COVID-19 era (Rozak et al, 2021).…”