Social Media in Healthcare

Gamache-OLeary, Valerie; Grant, Gerald

doi:10.24251/hicss.2017.456

Cited by 10 publications

(8 citation statements)

References 40 publications

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“…[31][32][33] Regarding healthcare social media's uses, prior studies explained and tested the potential benefits and impacts including patient engagement, social support and enhanced community outreach, health message implications and improved quality of patient care in diverse research settings. 2,7,34 Nonetheless, there is no common agreement among scholars regarding the effect of PU and PEOU on social media usage behaviour. Further, none of the studies specifically investigated the impact of PU and PEOU on social media usage behaviour in healthcare settings.…”

Section: Perceived Usefulness (Pu) and Perceived Ease Of Use (Peou)mentioning

confidence: 99%

“…In recent times, social media has garnered increasing attention from health consumers, health professionals and service providers. [1][2][3] Social networking applications such as Facebook, PatientsLikeMe or Hello Health have created new levels of patient participation and present unique and unprecedented opportunities for engaging patients with the healthcare centres, health professionals and researchers. 4,5 The healthcare industry around the world is embracing and recognising the power of these social media platforms to serve their client base.…”

Section: Introductionmentioning

confidence: 99%

“…6 Patients can make more informed decisions regarding their health management process. 7 In hindsight, exposure to too much information may confuse medical help-seeking consumers who might not be familiar with medical knowledge, 2 which may limit people's desire to search for health information. Moreover, persisting complex privacy concerns may discourage the usability of social media applications.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Health consumers’ social media adoption behaviours in Australia

Khan

Saleh

Quazi

et al. 2021

Health Informatics J

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This research identifies the underlying drivers impacting on health consumers’ social media usage and acceptance behaviours using technology acceptance model (TAM) as the theoretical lens. A cross-sectional survey of 265 health consumers was conducted through a mall intercept technique. Participants in the survey were over the age of 18 and had access to a public or private healthcare service provider. The data were analysed using structural equation modelling (SEM). The major findings show that perceived ease of use, privacy threat, information quality, social influence and self-efficacy influence health consumers’ social media adoption behaviours. Perceived usefulness was not found to affect health consumers’ social media adoption behaviours. The moderation analysis showed that influences of privacy threats are non-significant for mature age respondents and non-frequent users of social media. This study’s findings have important implications for designing social media strategies for the healthcare industry. The drivers that positively impact on health consumers’ social media usages can be integrated into meaningful strategies to capture the attention of potential consumers. They need to be educated, informed and engaged as health consumers so that they employ social media effectively to their advantage.

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Section: Perceived Usefulness (Pu) and Perceived Ease Of Use (Peou)mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Health consumers’ social media adoption behaviours in Australia

Khan

Saleh

Quazi

et al. 2021

Health Informatics J

View full text Add to dashboard Cite

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“…In this study, we refer predominantly to e-learning as the acquisition of knowledge and skills through the sharing of online experiences and interactions among members of the health care communities. For example, many health care professionals engage in online medical networks such as “Doximity” to read new medical articles, listen to other health care experts, research the latest medical developments, consult colleagues regarding patient issues, and network with colleagues or other experts online (Gamache-OLeary & Grant, 2017). In this study, participants also shared how e-learning took place for them.…”

Section: Resultsmentioning

confidence: 99%

Benefits, Challenges, and Social Impact of Health Care Providers’ Adoption of Social Media

Khan

Loh

2021

Social Science Computer Review

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With the advent of telecommunication technologies and social media, many health care professionals are using social media to communicate with their patients and to promote health. However, the literature reveals a lacuna in our understanding of health care professionals’ perception of their behavioral intentions to use innovations. Using the Unified Technology Acceptance Framework (unified theory of acceptance and use of technology), in-depth interviews were conducted with 16 Australian health care experts to uncover their intent and actual use of social media in their medical practices. Results revealed that social media tools offered five significant benefits such as (i) enhanced communication between health care professionals and their patients, (ii) community support, (iii) enabled e-learning, (iv) enhanced professional network, and (v) expedited health promotion. However, result also revealed barriers to social media usage including (i) inefficiency, (ii) privacy concerns, (iii) poor quality of information, (iv) lack of trust, and (v) blurred professional boundary. Peer influence and supporting conditions were also found to be determinants of social media adoption behaviors among health care professionals. This study has important implications for health care providers, patients, and policy makers on the responsible use of social media, health promotion, and health communication. This research is also among the very few studies that explore Australian health care professionals’ intent and actual use of innovations within a health care setting.

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“…In this regard, the role of Social Media concerning the healthcare information-seeking behavior of the users remains prominent. The public also expects the government and concerned organizations to provide information on the online platforms [6] as the role of Social Networking matured over time. For instance, the role of Social Media concerning Auto Immune Deficiency Syndrome (AIDS) awareness is of greater significance.…”

Section: Introductionmentioning

confidence: 99%

Role of Digital Media in Spreading Covid-19 Awareness- Structural Equation Modelling based Study

2021

IJATCSE

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Due to the rise of media technology and the abundance of Social Media platforms, healthcare awareness and information gathering are simple, easy, and efficient. This study also aims to investigate the role of Social Media to obtain Coivd-19 information and updates. The researcher used the cross-sectional study design and selected a sample of n= 265 respondents from Islamabad, Pakistan. Further, to validate the phenomenon, the researcher developed and tested the self-structured model using Structural Equation Modelling. The SEM analysis involved Internal consistency assessments, Coefficients of Determination R2, and Path Analysis. Findings indicated a strong significant relationship between Social Media, Ease of Access (p≥ .000), Ease of Use (p≥ .011), Internet Availability (p≥ .013), and Information Acceptance (p≥ .042). Thus the results revealed a significant role of Social Media to spread Covid-19 awareness reinforcing positive healthcare attitudes among the public. Therefore, the researcher suggests more studies on the proposed research model, to scrutinize the role of the Social Media infodemic during the Coronavirus outbreak.

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Social Media in Healthcare

Abstract: Abstract

Cited by 10 publications

References 40 publications

Health consumers’ social media adoption behaviours in Australia

Health consumers’ social media adoption behaviours in Australia

Benefits, Challenges, and Social Impact of Health Care Providers’ Adoption of Social Media

Role of Digital Media in Spreading Covid-19 Awareness- Structural Equation Modelling based Study

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