Social Media in Tourism and Hospitality: A Literature Review

Leung, Daniel; Law, Rob; Hoof, Hubert Van; Buhalis, Dimitrios

doi:10.1080/10548408.2013.750919

Cited by 1,160 publications

(972 citation statements)

References 68 publications

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“…While Zeng and Gerritsen (2014) identified 65 articles related to tourism and SM research, they also suggested that this research topic is still in its infancy, and needs attention due to its significant role in society. Similar observations have been made in other SM-related reviews in tourism Leung et al, 2013) and marketing (Alalwan et al, 2017) as well as specific case studies of non-tourism organisations such as NGOs (Briones et al, 2011;Curtis et al, 2010;Seo et al, 2009;Waters et al, 2009), education institutions (Fletcher & Lee, 2012) and government (Lee & Kwak, 2012).…”

Section: Literature Reviewsupporting

confidence: 54%

Untitled

2017

Parks

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PARKS is published electronically twice a year by IUCN's World Commission on Protected Areas. For more informa on see: parksjournal.com PARKS is published to strengthen interna onal collabora on in protected area development and management by:  exchanging informa on on prac cal management issues, especially learning from case studies of applied ideas;  serving as a global forum for discussing new and emerging issues that relate to protected areas;  promo ng understanding of the values and benefits derived from protected areas to communi es, visitors, business etc;  ensuring that protected areas fulfill their primary role in nature conserva on while addressing cri cal issues such as ecologically sustainable development, social jus ce and climate change adapta on and mi ga on;  changing and improving protected area support and behaviour through use of informa on provided in the journal; and  promo ng IUCN's work on protected areas. The designa on of geographical en es in this journal, and the presenta on of the material, do not imply the expression of any opinion whatsoever on the part of IUCN concerning the legal status of any country, territory, or area, or of its authori es, or concerning the delimita on of its fron ers or boundaries.The views expressed in this publica on do not necessarily reflect those of IUCN.IUCN does not take any responsibility for errors or omissions occurring in the transla ons in this document whose original version is in English.Published by: IUCN, Gland, SwitzerlandCopyright: © 2017 Interna onal Union for Conserva on of Nature and Natural ResourcesReproduc on of this publica on for educa onal or other non-commercial purposes is authorized without prior wri en permission from the copyright holder provided the source is fully acknowledged.Reproduc on of this publica on for resale or other commercial purposes is prohibited without prior wri en permission of the copyright holder. This issue also includes book reviews for the first time.Three of the books reviewed in this issue provide essentially historical views on conservation battles under three vastly different circumstances and across three continents; Angola, the Daintree Region in North Queensland and the Nahanni in northern Canada. As Stephen Woodley points out in his review of Gordon Nelson's book on the Nahanni, "those working to conserve nature often forget they are also making history." These books remind us that dedicated individuals are central to conservation efforts around the world and we are privileged to work in an area where so many thousands of individuals around the world devote their passion and energy to conserving our natural world. Wayne's consideration and love for wildlife was also extended to the people and communities with whom he worked. He recognised early on (perhaps before many others) that successful conservation relied on successful cooperation with the communities that live side-by-side with wildlife.Importantly, Wayne understood the sacrifices and dedication of rangers. It was during his t...

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Section: Literature Reviewsupporting

confidence: 54%

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2017

Parks

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“…In addition to creating a more networked patterning of social life, home life, and work life, recent innovations in information and communications technologies (ICT) have increasingly been incorporated into the practice of travel, the tourism experience, and the operation of the tourism industry (see Buhalis and Law, 2008;Leung, Law, van Hoof and Buhalis, 2013;Gretzel, 2011) (White and White, 2007), as well as a necessity of social life (Urry, 2003). Individuals maintain personalized networks over large geographical distances (Larsen et al, 2006) through mobile devices, social media, and an expanding infrastructure of wireless connectivity.…”

Section: New Technologiesmentioning

confidence: 99%

Developments and key issues in tourism mobilities

Hannam

Butler

Paris

2014

Annals of Tourism Research

244

130

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This paper examines key developments in recent tourism mobilities research. It begins by outlining the recent conceptualisation of tourism mobilities, arguing that it is not just that tourism is a form of mobility like other forms of mobility but that different mobilities inform and are informed by tourism. It then examines work which has been developed in terms of materialities, autmobilities and new technologies. It concludes by discussing mobile methodologies and some thoughts on future research directions.

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“…Although lots of review has been done in the field of social media from the perspective of tourism and hospitality [20], sales process [21], communication [22,23], emergency management [24], higher education [25], and E-government [26], there is still a lack of general overview that can reveal the holistic trend of social media research. Bibliometrics can be used to provide quantitative analysis of literature [27].…”

Section: Introductionmentioning

confidence: 99%