2023
DOI: 10.1002/cb.2269
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Social media marketing content strategy: A comprehensive framework and empirically supported guidelines for brand posts on Facebook pages

Dimitris Drossos,
Constantinos Coursaris,
Eleni Kagiouli

Abstract: Despite all the marketing power social media marketing has, a major challenge it faces is how to create meaningful content that ignites a spark with audiences. The purpose of this research is to examine in what way brands can produce compelling social media content to engage and connect with target audiences. Eighteen brand Facebook Pages from nine major industries were reviewed to identify characteristics of content associated with higher levels of user engagement. Results show that multimedia content, transf… Show more

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Cited by 4 publications
(1 citation statement)
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“…Concurrently, these studies attempt to understand the antecedents that can drive firms to adopt and use social media (e.g., Pentina et al., 2012; Siamagka et al., 2015) and the resultant outcomes (e.g., Martín‐Rojas et al., 2021; Wu et al., 2020). Furthermore, scholars in this stream have devoted attention to understanding how firms design social media message strategies and features that result in higher levels of customer engagement and lead to positive outcomes (e.g., Balaji et al., 2023; Colicev et al., 2019; Drossos et al., 2023).…”
Section: Theoretical Background: Smm From the Firm's Perspectivementioning
confidence: 99%
“…Concurrently, these studies attempt to understand the antecedents that can drive firms to adopt and use social media (e.g., Pentina et al., 2012; Siamagka et al., 2015) and the resultant outcomes (e.g., Martín‐Rojas et al., 2021; Wu et al., 2020). Furthermore, scholars in this stream have devoted attention to understanding how firms design social media message strategies and features that result in higher levels of customer engagement and lead to positive outcomes (e.g., Balaji et al., 2023; Colicev et al., 2019; Drossos et al., 2023).…”
Section: Theoretical Background: Smm From the Firm's Perspectivementioning
confidence: 99%