Social Media Use for Professional Purposes in the Neurosurgical Community: A Multi-Institutional Study

Phillips, H. Westley; Chen, Jia-Shu; Wilson, Bayard; Udawatta, Methma; Prashant, Giyarpuram N.; Nagasawa, Daniel T.; Yang, Isaac

doi:10.1016/j.wneu.2019.05.154

Cited by 26 publications

(10 citation statements)

References 13 publications

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“…Conversely, literature has reported some benefits of use of social media by health professionals; self-directed learning by staying current, listening to patients’ opinions and needs, and patient education can potentially lead to better patient care [ 27 , 33 , 37 , 41 , 43 , 44 ]. The use of social media offers valid opportunities to enhance engagement, effective feedback, professional collaboration and competence [ 40 ].…”

Section: Discussionmentioning

confidence: 99%

Preserving professional identities, behaviors, and values in digital professionalism using social networking sites; a systematic review

Guraya

Yusoff

2021

BMC Med Educ

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Background Despite a rapid rise of use of social media in medical disciplines, uncertainty prevails among healthcare professionals for providing medical content on social media. There are also growing concerns about unprofessional behaviors and blurring of professional identities that are undermining digital professionalism. This review tapped the literature to determine the impact of social media on medical professionalism and how can professional identities and values be maintained in digital era. Methods We searched the databases of PubMed, ProQuest, ScienceDirect, Web of Science, and EBSCO host using (professionalism AND (professionalism OR (professional identity) OR (professional behaviors) OR (professional values) OR (professional ethics))) AND ((social media) AND ((social media) OR (social networking sites) OR Twitter OR Facebook)) AND (health professionals). The research questions were based on sample (health professionals), phenomenon of interest (digital professionalism), design, evaluation and research type. We screened initial yield of titles using pre-determined inclusion and exclusion criteria and selected a group of articles for qualitative analysis. We used the Biblioshiny® software package for the generation of popular concepts as clustered keywords. Results Our search yielded 44 articles with four leading themes; marked rise in the use of social media by healthcare professionals and students, negative impact of social media on digital professionalism, blurring of medical professional values, behaviors, and identity in the digital era, and limited evidence for teaching and assessing digital professionalism. A high occurrence of violation of patient privacy, professional integrity and cyberbullying were identified. Our search revealed a paucity of existing guidelines and policies for digital professionalism that can safeguard healthcare professionals, students and patients. Conclusions Our systematic review reports a significant rise of unprofessional behaviors in social media among healthcare professionals. We could not identify the desired professional behaviors and values essential for digital identity formation. The boundaries between personal and professional practices are mystified in digital professionalism. These findings call for potential educational ramifications to resurrect professional virtues, behaviors and identities of healthcare professionals and students.

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Section: Discussionmentioning

confidence: 99%

Preserving professional identities, behaviors, and values in digital professionalism using social networking sites; a systematic review

Guraya

Yusoff

2021

BMC Med Educ

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“…Conversely, literature has reported some bene ts of use of social media by health professionals; selfdirected learning by staying current, listening to patients' opinions and needs, and patient education can potentially lead to better patient care (19,25,29,33,35,36). The use of social media offers valid opportunities to enhance engagement, effective feedback, professional collaboration and competence (32).…”

Section: Discussionmentioning

confidence: 99%

Preserving Professional Identities, Behaviors, and Values in Digital Professionalism: A Scoping Review

Guraya

Yusoff

2020

Preprint

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Background Despite a rapid rise of use of social media in medical disciplines, uncertainty prevails among healthcare professionals for providing medical content on social media. There are also growing concerns about unprofessional behaviors and blurring of professional identities that are undermining digital professionalism. This review tapped the literature to determine the impact of social media on medical professionalism and how can professional identities and values be maintained in digital era. Methods We searched the databases of PubMed, ProQuest, ScienceDirect, Web of Science, and EBSCO host using (professionalism AND (professionalism OR (professional identity) OR (professional behaviors) OR (professional values) OR (professional ethics))) AND ((social media) AND ((social media) OR (social networking sites) OR Twitter OR facebook)) AND (health professionals). The research questions were based on participants (health professionals), concept (professionalism), and context (social media, digital world). We screened initial yield of titles using pre-determined inclusion and exclusion criteria and selected a group of articles for qualitative analysis. We used the Biblioshiny® software package for generation of popular concepts as clustered keywords. Results Our search yielded 44 articles with four leading themes; marked rise in use of social media by healthcare professionals and students, negative impact of social media on digital professionalism, blurring of medical professional values, behaviors, and identity in digital era, limited evidence for teaching and assessing digital professionalism. A high occurrence of violation of patient privacy and professional integrity and cyberbullying is reported. There are no existing guidelines and policies for digital professionalism that can safeguard healthcare professionals, students and patients. Conclusion Our scoping review reports a rapid rise of unprofessional behaviors on social media among healthcare professionals. The boundaries between personal and professional practices are mystified in digital professionalism. These findings call for potential educational ramifications to resurrect professional virtues, behaviors and identities of healthcare professionals and students.

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“…Gaining public trust is often achieved by using credible means [ 8 ], which can effectively improve message reception. However, social media has become an important source of information regardless of its authenticity and reliability [ 9 ]. The spread of misinformation has proved to be dangerous in times of crisis because it can easily undermine health efforts and sow the seeds of doubt among the public.…”

Section: Introductionmentioning

confidence: 99%

Association Between Public Opinion and Malaysian Government Communication Strategies About the COVID-19 Crisis: Content Analysis of Image Repair Strategies in Social Media

Masngut¹,

Mohamad²

2021

J Med Internet Res

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Background The COVID-19 health crisis has posed an unprecedented challenge for governments worldwide to manage and communicate about the pandemic effectively, while maintaining public trust. Good leadership image in times of a health emergency is paramount to ensure public confidence in governments’ abilities to manage the crisis. Objective The aim of this study was to identify types of image repair strategies utilized by the Malaysian government in their communication about COVID-19 in the media and analyze public responses to these messages on social media. Methods Content analysis was employed to analyze 120 media statements and 382 comments retrieved from Facebook pages of 2 mainstream newspapers—Berita Harian and The Star. These media statements and comments were collected within a span of 6 weeks prior to and during the first implementation of Movement Control Order by the Malaysian Government. The media statements were analyzed according to Image Repair Theory to categorize strategies employed in government communications related to COVID-19 crisis. Public opinion responses were measured using modified lexicon-based sentiment analysis to categorize positive, negative, and neutral statements. Results The Malaysian government employed all 5 Image Repair Theory strategies in their communications in both newspapers. The strategy most utilized was reducing offensiveness (75/120, 62.5%), followed by corrective action (30/120, 25.0%), evading responsibilities (10/120, 8.3%), denial (4/120, 3.3%), and mortification (1/120, 0.8%). This study also found multiple substrategies in government media statements including denial, shifting blame, provocation, defeasibility, accident, good intention, bolstering, minimization, differentiation, transcendence, attacking accuser, resolve problem, prevent recurrence, admit wrongdoing, and apologize. This study also found that 64.7% of public opinion was positive in response to media statements made by the Malaysian government and also revealed a significant positive association (P=.04) between image repair strategies utilized by the Malaysian government and public opinion. Conclusions Communication in the media may assist the government in fostering positive support from the public. Suitable image repair strategies could garner positive public responses and help build trust in times of crisis.

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Social Media Use for Professional Purposes in the Neurosurgical Community: A Multi-Institutional Study

Cited by 26 publications

References 13 publications

Preserving professional identities, behaviors, and values in digital professionalism using social networking sites; a systematic review

Preserving professional identities, behaviors, and values in digital professionalism using social networking sites; a systematic review

Preserving Professional Identities, Behaviors, and Values in Digital Professionalism: A Scoping Review

Association Between Public Opinion and Malaysian Government Communication Strategies About the COVID-19 Crisis: Content Analysis of Image Repair Strategies in Social Media

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