“…Two-way communication with publics can be established through the use of Internet and social media in addition to monitoring public opinion, collecting detailed information about stakeholders and having dialog with them (McAllister & Taylor, 2007;van der Merwe, Pitt, & Abratt, 2005). Just like its use for public relations professionals to create two-way communication opportunities has increased in the U.S. (Diga & Kelleher, 2009), European public relations practitioners also benefit from these fast-developing online networks to engage with their publics (Verhoeven, Tench, Zerfass, Moreno, & Vercic, 2012). The popular use of the Internet and social networks seems to have evolved similarly in Turkey as well.…”