2020
DOI: 10.1016/j.acalib.2019.102091
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Social network services for academic libraries: A study based on social capital and social proof

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Cited by 72 publications
(78 citation statements)
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“…Unexpectedly, the results of this study have proven the contrary. Whether these medical students were already aware of the potential positive impacts of mobile learning remains unknown; recent studies have shown that HKU students are probably not very aware of the library services – especially the mobile services (Fong et al, 2020; Ko et al, 2015; Lam et al, 2019; Wai et al, 2018). In order to address this problem, the library should promote its mobile services (Chen, 2019), the benefits of mobile learning and the information literacy required (Aharony et al, 2020; Allard et al, 2020; Rantala et al, 2019), as well as design more innovative information services to attract patrons (Wójcik, 2019).…”
Section: Discussionmentioning
confidence: 99%
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“…Unexpectedly, the results of this study have proven the contrary. Whether these medical students were already aware of the potential positive impacts of mobile learning remains unknown; recent studies have shown that HKU students are probably not very aware of the library services – especially the mobile services (Fong et al, 2020; Ko et al, 2015; Lam et al, 2019; Wai et al, 2018). In order to address this problem, the library should promote its mobile services (Chen, 2019), the benefits of mobile learning and the information literacy required (Aharony et al, 2020; Allard et al, 2020; Rantala et al, 2019), as well as design more innovative information services to attract patrons (Wójcik, 2019).…”
Section: Discussionmentioning
confidence: 99%
“…Mobile technology possesses the capability to support seamless learning (Wong, 2012) and a seamless transition to different modes or styles of learning, such as in-class and out-of-class learning, with handheld or desktop use. In other words, mobile learning can take place anytime, anywhere, thereby extending the classroom into a variety of virtual and physical environments while creating an interactive social hub that facilitates collaborative learning and interactions among instructors and students (Fong et al, 2020; Lam et al, 2019).…”
Section: Introductionmentioning
confidence: 99%
“…First, librarians should start with understanding their users' needs through surveys and focus groups regularly ( Fong et al, 2020 ). As respondents were willing to share their comments or experience on their social networks and to send feedback to the management (see Table 7 ), the library should promote the overnight areas and related services and support more proactively on social networks while encouraging feedbacks ( Cheng et al, 2020 ; Fong et al, 2020 ; Lam, Au, & Chiu, 2019 ; Witte, 2014 ).…”
Section: Discussionmentioning
confidence: 99%
“…In particular, staff and patrons may feel more of a connection at night ( Blakely & Mobley, 2019 ). Also, librarians may hold more activities by collaborating with faculties members and student societies in earlier nighttime ( Fong et al, 2020 ). These measures could improve social capital by connecting users, volunteers, and library professionals.…”
Section: Discussionmentioning
confidence: 99%
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