Social quality management: towards a new quality of life

Abstract

Relevance. Social quality management is an urgent area of research due to its novelty, unexplored nature and focus directly on the individual and society. There are no more significant things for a person than the material and spiritual world associated with him. In this regard, research aimed at understanding this world is relevant to today. What is this world? At what point does a significant event occur for the subject? What marks the changes in a person's life and personality? We have tried to answer these and other questions in this work.The purpose is to establish the relationship between the emergence of a new quality of life and the process of its management.Objectives: To achieve this goal, it is relevant to solve the following tasks: philosophical and methodological assessment of the grounds and consequences of quality change; identification of a key element of the process of social quality management and its philosophical interpretation; analysis of the possibility / necessity of a new quality of life in the process of social quality management.Methodology. To achieve this goal, the author uses in his work such methods and methodologies as the theory of complexity and the complexity approach, the concept of enactivism by F. Varela, E. Thompson and A. Noe.Results. Social quality management is a management system through the creation of conditions for the emergence of a new quality of life.Conclusions. Social quality management is expressed in the emergence of a new quality of life for a person (society) in a favorable environment formed by the quality mindset of a person (society). Quality-umwelt plays a leading role in the management process – the role of a managing link in any process of human activity (society), because all the meanings of life are concentrated in it.