Social Requirements Elicitation for Socio-Technical Systems Development

Abstract

This work presents a study about business and community models intended to be a base for requirements elicitation for socio-technical systems development. The social requirements are difficult to deal with because they involve information about people, organization and environment; however they are fundamental to applying computing systems correctly. This work presents the business models to having a comprehensive view of business activities. In the complementary way, this work presents the community model that represents essentially the people to reach the business objectives. Some advantages and disadvantages of these models are discussed. Finally, based on these models, a simple case is presented and discussed.

A brief method to assess the association of socio and technical dependencies on software quality

“…Moreover, difficulties might occur when organize team development distributed because of different cultures and backgrounds, but they need to coordinate when their task dependence takes place during development process [1]. Therefore, a measurement is needed to conceptualize coordination to get familiar with environment in software development.…”