President of the German Society of Psychology. His main fields of research include technology supported individual and collaborative problem-solving and learning, computer-mediated communication, cognitive psychology, and environmental psychology.
Inferences from distributed information in group problem-solving COLLABORATIVE PROBLEM-SOLVING WITH DISTRIBUTED INFORMATION: THE ROLE OF INFERENCES FROM INTERDEPENDENT INFORMATIONWe study inferences from distributed, interdependent information in group problemsolving. Three inference types (collaborative, individual, and shared) are distinguished based on information sharedness and distribution, with a special focus on collaborative inferences that generate new information no individual group member could have inferred. In an experiment, n=27 dyads solved a specifically designed inference task. Inferences from shared information were the most likely, individual inferences from unshared information less likely, and collaborative inferences from unshared, distributed information the least likely to be drawn. An analysis of inference patterns in dyads' discussions points towards the individual-and grouplevel processes involved in drawing collaborative inferences, and explains why first support measures explored in this study were not optimally designed.KEYWORDS group problem-solving; group decision-making; distributed information; inferences Inferences from distributed information in group problem-solving In our increasingly specialized world, complex problems are usually tackled by groups of persons from diverse knowledge backgrounds. In such groups, the information, ideas, perspectives, and expertise relevant for solving a joint problem are thus distributed across group members. When groups pool and integrate their members' knowledge efficiently, substantial synergies may be reached (e.g. Brodbeck, Kerschreiter, Mojzisch, & Schulz-Hardt, 2007;Stasser & Birchmeier, 2003). However, starting with the seminal work by Stasser & Titus (1985), a large body of research on decision making in small groups has demonstrated that groups focus on shared information, i.e. knowledge that is known to all members from the start, and neglect unshared information, i.e. knowledge that is known only to individual group members (for reviews see e.g. Mojzisch & Schulz-Hardt, 2006;Stasser & Birchmeier, 2003;Tindale & Kameda, 2000;Wittenbaum, Hollingshead, & Botero, 2004). As a consequence of this information pooling bias, groups consistently fail to detect the optimal solution in exactly those situations where they would have the greatest advantage over individual decision makers: hidden profiles. In a hidden profile, solution-relevant information is distributed in such a way that individual group members are led to prefer a suboptimal solution alternative, while only the combined information reveals the optimal solution (e.g. Stasser & Titus, 1985).In a hidden profile, each information item is known by at least one group member, and the main challenge faced by the group is to overcome members ...