Socializing the Human Factors Analysis and Classification System: Incorporating Social Psychological Phenomena Into a Human Factors Error Classification System

Paletz, Susannah B. F.; Bearman, Chris; Orasanu, Judith; Holbrook, Jon

doi:10.1177/0018720809343588

Cited by 28 publications

(38 citation statements)

References 26 publications

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“…In addition to control task analysis, HumHID uses three sources to provide insights into deviations and causes associated with human-related hazards: (1) CWA strategies analysis, (2) information from recently published human factors/error taxonomies (Gordon et al, 2005;Kim & Jung, 2003;Paletz et al, 2009;Rantanen et al, 2006;Shorrock & Kirwan, 2002) and (3) accident cause information (Kletz, 2009). The insights can then be used to direct designers to the work elements that need to be redesigned in order to mitigate or accommodate the potential hazards.…”

Section: Humhidmentioning

confidence: 99%

Human Factors Hazard Identification: Industrial Testing of the Humhid Technique and Tool

Hassall¹,

Sanderson²,

Cross³

et al. 2011

Proceedings of the Human Factors and Ergonomics Society Annual

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HumHID is a hazard identification process that uses cognitive work analysis techniques and human factors/error taxonomy information to help identify human related hazards and the possible causes of them so designs can be modified to mitigate or tolerate such hazards. To facilitate the usability of HumHID, a software tool was constructed to guide users through the methodology and to automate otherwise tedious activities. An initial pilot study of the HumHID method and tool was conducted with industrial personnel on an industry case study to assess its usability and usefulness prior to conducting a full case study. The feasibility trial results showed that, with some further improvements, the method and software tool could help process organisations identify human factors issues. INTRODUCTIONUnacceptable accidents still occur in the process industry. These accidents are often caused by abnormal situations arising from an interaction of people, plant and procedure factors. To address such accidents, process industries need a usable and useful method for identifying human related hazards that can be integrated with plant and procedure hazard identification processes, such as the BLHAZID method (Seligmann et al., 2009(Seligmann et al., , 2010, to reduce the occurrence of unacceptable accidents. We are developing the HumHID methodology to address this need (Hassall et al., 2010). HumHID is unique in the fact that it (1) it uses formative, cognitive work analysis (CWA) techniques and recently published human factors/errors taxonomy information to facilitate the identification and analysis of human related hazards for anticipated and unanticipated situations; (2) it is structured to be used as a standalone or integrated method; and (3) it produces output that can provide guidance on ways to mitigate or tolerate the identified hazards.To facilitate the usability of the HumHID methodology we developed a prototype software tool, using a customised Microsoft Excel workbook, to guide the user through the process and to automate tedious or repetitive activity. A series of industry testing, ranging from an initial pilot study to full case studies, are necessary to determine the usability and usefulness of HumHID for industry. This paper outlines the HumHID process, provides details of the HumHID tool and then discusses some results from an initial pilot study that was performed at BlueScope Steel's (BSL) coke making operations (Port Kembla, Australia).

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Section: Humhidmentioning

confidence: 99%

Human Factors Hazard Identification: Industrial Testing of the Humhid Technique and Tool

Hassall¹,

Sanderson²,

Cross³

et al. 2011

Proceedings of the Human Factors and Ergonomics Society Annual

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“…Current studies are dealing with economic and their impact on culture (Kuran, 2009), with human factors and ergonomics (Kleiner, 2008) and with the impact of organizational culture on the quality of employees work (Paletz at al., 2009). Our research is concerning organizational culture in family companies.…”

Section: Organizational Culture and Related Termsmentioning

confidence: 99%

Are There Important Differences in Success and in Organizational Culture between Family Companies in Production and Service Sector in Slovenia?

Zajec

Roblek

2011

Organizacija

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in this article we will introduce the development of those organizational culture elements, which influence importantly on company successfulness in family companies. the research was performed in 24 slovenian companies with 524 responded survey questionnaires from field of services, consultancy and computer equipment, trade counter, production, road freight traffic and civil engineering. With this analysis we found out the answer to the question in family loyalty to the company, management style, loyalty and mutual trust system, strategic emphasis, criteria for successful business operations, stimulation (rewarding), process of continuous improvement, business ethics of the company, organization, values of the employees, and satisfaction of the employees in those companies. the collected data are important from the aspect of the organizational culture influence on the future growth or eventually their stagnation.

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“…The framework draws on recent human factors/error taxonomy work (Gordon et al, 2005;Kim & Jung, 2003;Paletz et al, 2009;Rantanen et al, 2006;Shorrock & Kirwan, 2002) and accident causes (Kletz, 2009) and is a collection of potential areas of concern. The People Framework has been kept at a general level of detail suitable for the BLHAZID process and participants.…”

Section: People Frameworkmentioning

confidence: 99%

Using Cognitive Work Analysis Techniques to Identify Human Factor Hazards

Hassall

Sanderson

2010

Proceedings of the Human Factors and Ergonomics Society Annual

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Accidents in the process industries can be attributed, at least in part, to human causes. Hazard studies are commonly used in industry to identify and manage risks. This paper describes a methodology, called HumHID, which potentially improves hazard identification associated with human factors. The approach is based on cognitive work analysis (CWA) techniques, human factors/error taxonomies and the blended hazard methodology (BLHAZID). A desktop case study is used to illustrate the application of the methodology. The results show that a combination of CWA, human factors/error taxonomies and BLHAZID techniques provides a structured means of identifying hazards associated with human activity as well as showing the causality behind the hazards which can be used to guide redesign work.

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Socializing the Human Factors Analysis and Classification System: Incorporating Social Psychological Phenomena Into a Human Factors Error Classification System

Abstract: We recommend specific ways of incorporating these pressures into theHuman Factors Analysis and Classification System.

Cited by 28 publications

References 26 publications

Human Factors Hazard Identification: Industrial Testing of the Humhid Technique and Tool

Human Factors Hazard Identification: Industrial Testing of the Humhid Technique and Tool

Are There Important Differences in Success and in Organizational Culture between Family Companies in Production and Service Sector in Slovenia?

Using Cognitive Work Analysis Techniques to Identify Human Factor Hazards

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