2002
DOI: 10.1016/s0377-2217(01)00118-7
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Socio-cognitive engineering: A methodology for the design of human-centred technology

Abstract: We describe a general methodology, socio-cognitive engineering, for the design of human-centred technology. It integrates software, task, knowledge and organizational engineering and has been refined and tested through a series of projects to develop computer systems to support training and professional work. In this paper we describe the methodology and illustrate its use through a project to develop a computer-based training system for neuro-radiology.

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Cited by 70 publications
(38 citation statements)
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“…The project followed a methodology of sociocognitive engineering [11] which aims to analyse the complex interactions between people and computer-based technology and then transform this analysis into usable, useful and desirable socio-technical systems (technology in its social context). The methodology has been successfully applied to the design of a broad range of human centred technologies, including a Writer's Assistant [12] a training system for neuroradiologists [13], and a system to support requirements capture from customers for electronic test equipment.…”
Section: Design Methodologymentioning
confidence: 99%
“…The project followed a methodology of sociocognitive engineering [11] which aims to analyse the complex interactions between people and computer-based technology and then transform this analysis into usable, useful and desirable socio-technical systems (technology in its social context). The methodology has been successfully applied to the design of a broad range of human centred technologies, including a Writer's Assistant [12] a training system for neuroradiologists [13], and a system to support requirements capture from customers for electronic test equipment.…”
Section: Design Methodologymentioning
confidence: 99%
“…In this project we will augment this with the socio-cognitive approach proposed by [21]. Unlike similar participatory design methods this explicitly includes a theory-based study into the processes being discussed, and uses this to interpret the tasks being undertaken.…”
Section: Proposed Research Frameworkmentioning
confidence: 99%
“…Since the early 1980s (Sharples, 1987), through a series of major projects with industry and academic partners, we have developed and refined a method, named socio-cognitive engineering, for human-centred design of socio-technical systems (Sharples, Jeffery, du Boulay, Teather, Teather, & du Boulay, 2002;Sharples, 2006). Like participatory design and related approaches, socio-cognitive engineering draws on the knowledge of potential users and involves them in the design process.…”
Section: Introductionmentioning
confidence: 99%