2017
DOI: 10.3389/fphar.2017.00147
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Socio-Economic Inequalities, Out-of-Pocket Payment and Consumers' Satisfaction with Primary Health Care: Data from the National Adult Consumers' Satisfaction Survey in Serbia 2009–2015

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Cited by 6 publications
(5 citation statements)
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“…About 69% of total current health expenditure is financed by public sources, and more than 90% of public sources are financed through the Republican Health Insurance Fund (26, 27), with supplementary funding from budgetary sources (the Ministry of Finance Fund for the Unemployed, the Pension Fund, etc.) Private funding is completely based on out-of-pocket payments (28), and it is supplemented by contributions from companies that fund their own institutions that specialize in the treatment of occupational diseases and provide primary care services.…”
Section: Introductionmentioning
confidence: 99%
“…About 69% of total current health expenditure is financed by public sources, and more than 90% of public sources are financed through the Republican Health Insurance Fund (26, 27), with supplementary funding from budgetary sources (the Ministry of Finance Fund for the Unemployed, the Pension Fund, etc.) Private funding is completely based on out-of-pocket payments (28), and it is supplemented by contributions from companies that fund their own institutions that specialize in the treatment of occupational diseases and provide primary care services.…”
Section: Introductionmentioning
confidence: 99%
“…A possible explanation might be high expectations of wealthier users, whose unmet health needs lead to dissatisfaction. On contrary, the results of the study by Vojvodić et al (34) showed that people with estimated good socioeconomic status were significantly more satisfied with PHC (84.9%), and this is probably due to their general satisfaction with socio-economic status and life.…”
Section: Socio-demographic Inequalities In User Satisfaction With Phcmentioning
confidence: 81%
“…The titles and abstracts were examined and we retained 3569 references to academic sources, with peer reviewer processes, published in English, and full text accessible. These references have been retrieved and we applied to them an individualized scrutiny process, which resulted in the exclusion of several sources due to their focus (i.e., customer satisfaction with therapies, mental health services, E-learning services, or educational programs) [20] or due to their methodology (i.e., in-depth interview, observational studies, and secondary analyses of data) [21,22]. Finally, 620 full-text papers were stored and read.…”
Section: Literature Searchmentioning
confidence: 99%