Soft(ware) skills in context: corporate usability training aiming at cross-disciplinary collaboration

Latzina, Markus; Rummel, Bernard

doi:10.1109/csee.2003.1191350

Cited by 7 publications

(4 citation statements)

References 1 publication

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“…Reference [9] shows an example Usability Training provided by SAP. Also through cooperation between the industry and universities or through industrial staff lecturing partly or completely at universities a constant exchange of knowledge can be achieved.…”

Section: Related Workmentioning

confidence: 99%

Comparison of frontal lecture and workshop learning arrangements in a software engineering education project

Schumm

Soska

Joseph

et al. 2014

2014 IEEE Global Engineering Education Conference (EDUCON)

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The increase in complexity of software and its creation over the last decades requires an increase in the quality of the education of software engineering professionals. The number of Universities which answer this call by replacing or extending lectures with simulated software projects is constantly rising. However, the question how to best transfer new technological knowledge needed to be successful within this projects to the students remains open. Therefore this paper will present a comparison between the classical frontal lecture and a modern workshop learning arrangement used within these projects. By the use of workshops not only the knowledge transfer but also the acquisition of personal and social competences will be facilitated. Furthermore positive experiences with workshops at university level will support life-long learning.

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Section: Related Workmentioning

confidence: 99%

Comparison of frontal lecture and workshop learning arrangements in a software engineering education project

Schumm

Soska

Joseph

et al. 2014

2014 IEEE Global Engineering Education Conference (EDUCON)

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“…This process is broken down into four parts: orientation, observation, practice, and play [8]. Students first learn UX theories and the general process as a core to proficiency [9]. Then, they start to approach the complexity of the process with feedback [10].…”

Section: User Experience Educationmentioning

confidence: 99%

A Novel Pandemic Delivery Pattern for a New Digital User Experience Degree Apprenticeship

Sheen

Griffiths

Wilson

et al. 2021

Advances in Creativity, Innovation, Entrepreneurship and Communication of Design

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The teaching and study of User Experience (UX) is relatively new compared to more established fields. Additionally, the interdisciplinary nature of UX may make a consensus on teaching pedagogies and methods difficult to reach. To add to the complexity of teaching UX, is the emergence of the degree apprenticeship programme where apprentices study at a higher education university for 20% of their time while 80% is spent with their employer. This paper describes the process of launching a programme to respond to this unique and emerging context during a global pandemic. It focuses on reflections from lecturers on the challenges and reception of the programme and discusses the initial contributions this work can bring to conceptions of UX pedagogies, especially those delivered in an online delivery environment.

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“…To overcome some of these obstacles it has been suggested to involve and train the developers in usability engineering because this can increase interest and support for usability engineering [18,21]. This approach is reported to be relevant for both organizations without usability competences and the ability to hire consultants [5,11], and to improve cross-disciplinary collaboration in organizations employing both designers and developers [21,26]. A study report that having developers observe evaluations resulted in increased empathy towards the users, and a comprehensive understanding of the severity and context of problems [15].…”

Section: Introductionmentioning

confidence: 99%

Active Involvement of Software Developers in Usability Engineering: Two Small-Scale Case Studies

Bornoe

Stage

2017

Human-Computer Interaction – INTERACT 2017

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The essence of usability evaluations is to produce feedback that supports the downstream utility so the interaction design can be improved and problems can be fixed. In practice, software development organizations experience several obstacles for conducting usability engineering. One suggested approach is to train and involve developers in all phases of usability activities from evaluations, to problem reporting, and making redesign proposals. Only limited work has previously investigated the impact of actively involving developers in usability engineering. In this paper, we present two small-scale case studies in which we investigate the developers' experience of conducting usability evaluations and participating in a redesign workshop. In both case studies developers actively engaged in both activities. Per the developers, this approach supported problem understanding, severity ratings, and problem fixing. At the organizational level, we found that the attitude towards and understanding of the role of usability engineering improved.

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Soft(ware) skills in context: corporate usability training aiming at cross-disciplinary collaboration

Cited by 7 publications

References 1 publication

Comparison of frontal lecture and workshop learning arrangements in a software engineering education project

Comparison of frontal lecture and workshop learning arrangements in a software engineering education project

A Novel Pandemic Delivery Pattern for a New Digital User Experience Degree Apprenticeship

Active Involvement of Software Developers in Usability Engineering: Two Small-Scale Case Studies

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