Software Agent Systems Serving the E-Commerce System a Comparative Study

Abstract

Abstract— Providing security for each online consumer over the internet is a critical issue that may cause a time consuming problem that may cause big load on the website server especially for the large websites at the rush time. This process may generate a variety of issues, including response time delays, client orders being lost, and system crash or deadlock, all of which decrease system performance. This work intends to present a new multi-agent system prototype structure that solves the challenge of security while avoiding issues that might degrade system performance. This is accomplished by installing a software agent on the client's device that handles the purchase and encryption processes without the need for the user to intervene. The suggested agent evades the problems of stalemate (i.e., failure) and request loss, ensuring that information exchanged between all entities is protected. The use of a software agent to manage buying and encrypting operations improves system performance by 10% and increases the reaction time of the system by 30.5 percent (response time, page loading time, transaction processing speed, orders per second) according to test results. Index Term—Software agent, multi agent, e-commerce security, encryption management, PEAS.