Objective: This study aims to prioritize seven production areas in an automotive glass manufacturing firm considering their risk levels by using integrated multi-criteria decision-making approach.
Methods:The proposed approach includes two phases as determining risk criteria weights and ranking production areas according to their risk levels. In determining risk criteria weights, Criteria Importance through Inter-criteria Correlation (CRITIC), Entropy and Preference Selection Index (PSI) methods are used. Then, the different criteria weights obtained from these three approaches are aggregated with geometric mean operator. In ranking production areas, Multi-objective Optimization on the Basis of Simple Ratio Analysis is utilized and the production area which has the lowest risk level is determined considering the aggregated criteria weights obtained in the first phase.
Results:The least risky and the riskiest areas were obtained as autoclave and tunnel kiln areas respectively for four different weighting approaches. CRITIC, PSI and Aggregated Weighting methods gave the same rankings of production areas. There are small differences between the rankings of Entropy and Aggregated Weighting Method for the third and sixth production areas.
Conclusion:The data used in the analysis is obtained by real measurements. For this reason, the results obtained from the study are more accurate compared to the subjective weighting methods. The proposed approach provides authorities to see the results of the different approaches and aggregated rankings. Thus, authorities can decide for which production area measures should be taken first in a more flexible way.