This study examined the feasibility of segmenting a nonresident tourist market on the basis of vacation benefits sought. Six distinct benefit-based market segments were found using factor and cluster analysis procedures. The resulting segments were compared on the basis of specific dependent variables organized under the following framework: travel party leader characteristics, travel party composition, trip planning and trip characteristics, and post-trip evaluation. Finally, marketing strategy implications were addressed. The following evaluation criteria were used in target market selection: profitability, accessibility, and reachability. Benefit-based market segmentation studies were found to be a viable means of determining vacation market segments. The importance of the development of objective and quantifiable means of evaluating market segments is stressed.The travel literature indicates the need and potential for success of a benefit-based segmentation study. The travelrelated benefits sought by an individual potentially affect several vacation behavior variables, such as trip purpose, choice of destination, and length of travel planning time. Learning the benefits realized by a destination's visitors from major market segments may be helpful in planning unique positioning messages to appeal successfully to each segment, adjusting advertisement messages, and improving physical facilities (Woodside and Jacobs 1985). While many studies indicate that differences exist between various market segments identified on the basis of benefits sought, no systematic evaluation of the segments exists regarding the criteria by which they differ or what affects target market selection and marketing strategy formulation.
PURPOSEThe purpose of this study was to examine the feasibility of segmenting a nonresident tourist market on the basis of vacation benefits sought. Specifically, the study objectives were to determine (1) whether tourists could be grouped together based on similarities and differences in desired vacation benefits, (2) whether statistically significant differences existed between the resulting segments on the basis of demographic, socioeconomic, and vacation and trip-related variables, and (3) whether any resulting differences were meaningful from a marketing standpoint, specifically with respect to target market selection and development of a communications campaign. ' BACKGROUND