Some Thoughts on the Nature of Trust: Concept, Models and Theory

Blöbaum, Bernd

doi:10.1007/978-3-030-72945-5_1

Cited by 12 publications

(7 citation statements)

References 28 publications

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“…And as Blöbaum has observed, “trust exists, so it is something tangible. But at the same time trust remains abstract” (Blobaum, 2021: 3).…”

Section: Trust As An “Invisible Institution”mentioning

confidence: 99%

Mediated Trust and Artificial Intelligence

Flew

2023

Emerging Media

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It has been widely observed in recent years that there has been a global crisis of institutional trust. This article explores the concept of mediated trust, using the “Three I's” framework of ideas, interests, and institutions, in order to understand how the interaction between these three elements provides insights into the evolution of mediated trust. It is argued that, in the case of the early Internet, ideas were a key driver of institutional formations. By contrast, with artificial intelligence, there are already an array of powerful corporate interests seeking to drive policy agendas.

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“…And as Blöbaum has observed, “trust exists, so it is something tangible. But at the same time trust remains abstract” (Blobaum, 2021: 3).…”

Section: Trust As An “Invisible Institution”mentioning

confidence: 99%

Mediated Trust and Artificial Intelligence

Flew

2023

Emerging Media

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“…” (p. 712, original highlighting). By communicating information on relevant and current events, journalism performs an action important to its recipients – trust presents a mechanism that allows the trustor to make use of this service (Blöbaum, 2021). When recipients enter a trust relationship with journalism in order to use these services, they make themselves dependent and vulnerable towards journalism (Grosser, 2016).…”

Section: Trust In Journalismmentioning

confidence: 99%

“…Expectations towards journalism: As specified in the definition of Mayer et al (1995), trust is based on the trustee’s positive expectations towards the trustor. As trust is situational (Blöbaum, 2021), these expectations are focused on the specific task the trustor expects the trustee to execute (Hardin, 2002). Recipients expect that journalism fulfills its systemic function by correctly informing them with all information necessary for their everyday conversations, decisions and actions (Blöbaum, 2016; Grosser, 2016).…”

Section: Trust In Journalismmentioning

confidence: 99%

The quality oriented, the audience engagers, the transparent: Types of editorial trust-building in German news outlets

Uth

2022

Journalism

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Trust in journalism is highly relevant for society. Within the past years, especially during the COVID19-pandemic, trust in journalism became a recurring subject of public debate in Germany: Journalism is often vilified as ‘lying press’ and the legitimacy of traditional media is increasingly questioned. While in Germany, unlike other countries, we do not see a crisis in media trust, there nonetheless is a certain share of the population being skeptical towards traditional journalism. News outlets therefore need to ask themselves how to win back these sections of their audience and strengthen trust in their work. So far, research on media trust has largely focused on the audience – the journalistic perspective has hardly been examined. By conducting 29 interviews with German journalists, this paper aims to analyze which strategies news outlets pursue to cultivate trust in their work. Three main approaches to trust-building can be identified: The quality oriented, the audience engagers and the transparent. The results enable us to get a clearer overview on how news outlets try to regain and build their audience’s trust – which presents starting points for both journalism practice and research.

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“…We argue that this concept is one path to understanding what has been labelled as an ongoing ‘trust crisis’ in the field of media and journalism. As several scholars have noted, there is no universally accepted definition of media trust (Blöbaum, 2021; Fisher, 2016), and the lack of trust, along with its causes and effects, has also been discussed in various ways using a range of different concepts, including media scepticism (Quiring et al, 2021), media cynicism (Markov and Min, 2022), mistrust or distrust (Jakobsson and Stiernstedt, 2023), or the ‘hostile media effect’ (Schulz et al, 2020). We believe that the concept of ‘media resentment’ might help to further our understanding of audiences’ complex web of cognitive and emotional evaluations of the media.…”

Section: Introductionmentioning

confidence: 99%

Media resentment

Jakobsson,

Stiernstedt

2024

European Journal of Communication

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Building on an interview study from Sweden (n = 80), this article develops the concept of media resentment as a tool for understanding contemporary developments such as the diminished trust in news media and journalism. We view media resentment as a complex of feelings and ideas that are both individual and social, embodied, and ideal. Media resentment is defined as the feeling that the media – intentionally or unintentionally – are denying you or endangering what you have rightfully earned, whether by not giving it to you, by directly telling you to abstain from it or by intervening in social processes so that your enjoyment of what you have earned becomes impossible.

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Some Thoughts on the Nature of Trust: Concept, Models and Theory

Cited by 12 publications

References 28 publications

Mediated Trust and Artificial Intelligence

Mediated Trust and Artificial Intelligence

The quality oriented, the audience engagers, the transparent: Types of editorial trust-building in German news outlets

Media resentment

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