Source Credibility, Risk Communication and Well-being: A Conceptual Framework

Zakaria, Nurlela; Mustaffa, Che Su

doi:10.1016/j.sbspro.2014.10.276

Cited by 8 publications

(5 citation statements)

References 18 publications

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“…Moreover, during the lockdown in Italy, people increased their use of digital media [8]. Scholars have identified the importance of considering, in a conceptual framework of emergencies, management of the impact of information source and risk communication on people's well-being during different kinds of calamity [21]. A recent work by Liu [22] highlighted that COVID-19 information seeking through different types of digital media was a salient parameter that encouraged people to practice preventive behaviors either directly or indirectly.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

University Student Mental Well-Being during COVID-19 Outbreak: What Are the Relationships between Information Seeking, Perceived Risk and Personal Resources Related to the Academic Context?

et al. 2020

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In light of rising concern about the coronavirus pandemic crisis, a growing number of universities across the world have either postponed or canceled all campus and other activities. This posed new challenges for university students. Based on the classification proposed in the Mental Health Continuum model by Keyes, the aims were to estimate university students’ prevalence of mental health during lookdown outbreak, and to examine the associations between mental health and, respectively, academic stress, self-efficacy, satisfaction for degree course, locus of control, COVID-19 risk perception, taking into account the level of information seeking about pandemic. Overall, 1124 Italian university students completed a self-report questionnaire. Data were analyzed using descriptive and correlational analyses. Results showed that 22.3% of participants were flourishing, and levels of mental well-being appeared in line with normative values in young Italian adults; levels of academic stress were not significantly higher than those found in other student samples before the COVID-19 outbreak. Students with high levels of information seeking presented higher levels of well-being and risk perception. Results could be considered useful to realize training pathways, to help the university students to improve their well-being, post-pandemic.

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Section: Theoretical Backgroundmentioning

confidence: 99%

University Student Mental Well-Being during COVID-19 Outbreak: What Are the Relationships between Information Seeking, Perceived Risk and Personal Resources Related to the Academic Context?

et al. 2020

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“…This approach to establishing credibility can be particularly critical when message recipients have a negative predisposition toward the advocacy (Sternthal et al, 1978, p. 252), when message recipients are relatively unskilled at analyzing issues or processing information (Kumkale et al, 2010, pp. 1325–1356), and during crisis situations (Zakaria & Mustaffa, 2014, pp. 178–183), all of which are conditions that often plague weak and fragile states.…”

Section: Summary and Implicationsmentioning

confidence: 99%

Building Credibility and Cooperation in Low-Trust Settings: Persuasion and Source Accountability in Liberia During the 2014–2015 Ebola Crisis

Tsai

Morse

Blair

2020

Comparative Political Studies

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How can governments in low-trust settings overcome their credibility deficit when promoting public welfare? To answer this question, we evaluate the effectiveness of the Liberian government’s door-to-door canvassing campaign during the 2014–2015 Ebola epidemic, which aimed to persuade residents to voluntarily comply with policies for containing the disease. Combining data from an original representative survey of Monrovia during the crisis with variation in the campaign’s reach and using multiple identification strategies, we find that the informational campaign was remarkably effective at increasing adherence to safety precautions, support for contentious control policies, and general trust in government. To uncover the pathways through which the campaign proved so effective, we conducted over 80 in-depth qualitative interviews in 40 randomly sampled communities. This investigation suggests that local intermediaries were effective because their embeddedness in communities subjected them to monitoring and sanctioning, thereby assuring their fellow residents that they were accountable and thus credible.

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“…Communication is one of the critical factors that should be considered during flood disasters. Communication is done in all phases of disaster management preparedness, which involves early warning during and after a disaster (Zakaria & Mustaffa, 2014). Communication, also known as 'the act of transmitting', is explained by Martin, Nolte, and Vitolo (2016) as a medium to distribute a message or information in an organization or between two (2) different organizations.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Communication, also known as 'the act of transmitting', is explained by Martin, Nolte, and Vitolo (2016) as a medium to distribute a message or information in an organization or between two (2) different organizations. Communication conveys information transfer instructions before a natural disaster that is not known to comply with evacuation orders when the information is obtained from reliable sources and experts (Zakaria & Mustaffa, 2014). Earlier, it was considered a necessary expense, and hence, it lacked operational knowledge and investment in communication and technology (Jaafar et al,2020).…”

Section: Literature Reviewmentioning

confidence: 99%

Supply Chain Resilience in the Face of Floods: A Case Study of Humanitarian Efforts by the Social Welfare Department in Malaysia

Mohd Ali,

Abdul Munir,

Noranee

et al. 2024

IMBR

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The objective of this study is to outline the issue of government-provided disaster relief management (JKMM) for flood victims during a disaster. Additionally, it examines communication and the planning of goods movement as key elements in determining the efficacy of Humanitarian Supply Chain Management (HSCM). This study focuses on the staff of the Social Welfare Department (JKMM), namely those from the Disaster Management Department and other agencies. The analysis of this research relies on a distinct dataset acquired from a survey conducted among the staff members. Researchers can more easily get quantitative measurements to analyze data on respondent variables. The operational sample comprises 137 participants. The study reveals that enhancing aspects related to the movement of goods and communication is crucial for improving the efficacy of HSCM. JKKM should ensure sufficient vehicle availability while simultaneously striving to minimize communication obstacles, such as limited network coverage. This paper stands out because of its unusual approach since it examines the challenges faced by the government agency (JKMM) in managing products for flood victims. This perspective sets it apart from earlier studies, which primarily focused on the experiences of flood victims and evacuation centers in Malaysia.

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Source Credibility, Risk Communication and Well-being: A Conceptual Framework

Cited by 8 publications

References 18 publications

University Student Mental Well-Being during COVID-19 Outbreak: What Are the Relationships between Information Seeking, Perceived Risk and Personal Resources Related to the Academic Context?

University Student Mental Well-Being during COVID-19 Outbreak: What Are the Relationships between Information Seeking, Perceived Risk and Personal Resources Related to the Academic Context?

Building Credibility and Cooperation in Low-Trust Settings: Persuasion and Source Accountability in Liberia During the 2014–2015 Ebola Crisis

Supply Chain Resilience in the Face of Floods: A Case Study of Humanitarian Efforts by the Social Welfare Department in Malaysia

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