QIAN, YUXIA, Ph.D., November 2007. Communication Studies A COMMUNICATION MODEL OF EMPLOYEE CYNICISM TOWARD ORGANIZATIONAL CHANGE (161 pp.) Director of Dissertation: Tom D. DanielsThe purpose of this study is to develop a communication model of employee cynicism toward organizational change. The few studies on employee cynicism were mainly conducted in the fields of management and psychology. The role of communication in shaping employee cynicism was rarely highlighted. Using the theoretical framework of social information processing (SIP), this study explored the communication variables in the social context which contribute to employee cynicism toward organizational change in a higher education institution. In the model, the three variables reflecting the social context, specifically, perceived quality of information, cynicism of colleagues, trust in the administration, are hypothesized to predict change-specific cynicism, which in turn, leads to intention to resist change.