Sources of conflict between developers and testers in software development

Zhang, Xihui; Stafford, Thomas F.; Dhaliwal, Jasbir; Gillenson, Mark L.; Moeller, Gertrude

doi:10.1016/j.im.2013.09.006

Cited by 24 publications

(14 citation statements)

References 34 publications

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“…Specifically, this study first empirically showed that interpersonal trust in general, and cognitive-based trust in particular, is positively related to the development of collective empathy in software development teams, which elevates the previous studies on interpersonal trust in software development teams. Whereas prior studies found that trust affects virtual team performance [79], knowledge-sharing effectiveness [76], conflict resolution [100], and team integration [26], we specifically demonstrated that when team members have confidence in the ability or competence of others, they understand the feelings of others, become emotionally involved with others' feelings, and react/respond to others' feelings during the project.…”

Section: Discussioncontrasting

confidence: 82%

Antecedents and consequences of collective empathy in software development project teams

Akgün

Keskin

Cebecioglu

et al. 2015

Information & Management

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Section: Discussioncontrasting

confidence: 82%

Antecedents and consequences of collective empathy in software development project teams

Akgün

Keskin

Cebecioglu

et al. 2015

Information & Management

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“…Cloud computing is progressively turning into the methods through which online administrations are made accessible. In perspective of software testing, cloud computing introduces two boulevards whereby (1) the framework under test is open online or (2) testing foundation is facilitated in the cloud for instance the testing administration said in [8,9]. In this way, research with respect to online software testing/requirement monitoring may profit from developments in cloud computing.…”

Section: Discussionmentioning

confidence: 99%

“…Online project management of software testing/requirement testing has a few profits: Testing clients don't need to bring about significant ventures in introducing and administering test situations. This fundamentally brings down test expenses while offering clients an adaptable methodology to gaining testing administrations as the need emerges, from anyplace around the globe [8,9]. Also, online project management of software testing opens up a more extensive business sector for both testing suppliers and clients.…”

Section: Introductionmentioning

confidence: 99%

A Future Online Analyzer for Hidden Project Management Risks

Mahajan¹

2017

IJARCSSE

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Abstract-The aim of this qualitative study was to investigate and comprehend the conditions that impact software cost, requirement tracking as well as scheduled software testing as an online administration and inspire essential exploration issues. Interviews were led with administrators from five associations. The study utilized qualitative grounded hypothesis as its exploration system. The effects show that the interest for software testing and online requirement monitoring as an online administration is on the ascent and is impacted by conditions, for example, the level of area information required to adequately test a provision, adaptability and expense adequacy as profits, security and estimating as top prerequisites, cloud computing as the project monitor mode and the need for software analyzers to sharpen their abilities. Potential e x p l o r a t i o n territories recommended incorporate requisition regions best suited for online software testing, estimating and treatment of test information among others. The key issue is to monitor client's requirements, track those requirements and also make it bug free and to avoid requirement gold plating issue. This study will present latest i d e a a b o u t online r e q u i r e m e n t monitoring and software testing .

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“…The process of defining contextualized knowledge areas began with the STEP research team organizing the creation of a normative model of skills and competencies at DISA testing facilities. The STEP research team began by creating a comprehensive list of 258 detailed subcomponents of software testing skills by drawing on textbooks, training certification programs, published articles categorized by knowledge areas (Black, van Veenendaal, & Graham, 2012;Crispin & Gregory 2009;Kaner, Falk, & Nguyen, 1999;Wang, Jia, Sugumaran, Ran, & Liao, 2011;Weyuker & Ostrand, 2000), and studies found among the growing body of software testing literature (Dhaliwal, Onita, Poston, & Zhang, 2011;Meservy, Zhang, Lee, & Dhaliwal, 2012;Poston, Simon, & Jain, 2010;Zhang, Stafford, Dhaliwal, Gillenson, & Moeller, 2014;Zhang, Dhaliwal, Gillenson, & Stafford, 2013). Next, the STEP research team interviewed multiple levels of personnel to gain a deeper understanding of the organizational context.…”

Section: Action 1: Define Contextualized Knowledge Areas With Skill Amentioning

confidence: 99%

IS Human Capital: Assessing Gaps to Strengthen Skill and Competency Sourcing

Poston¹,

Dhaliwal²

2015

CAIS

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Past research has mainly focused on defining information systems (IS) skills and competencies at the industry or global level; it has offered little guidance on best practices for managing IS at the organization level. And yet, a resource-based view indicates that failure to properly manage skills and competencies could lead to suboptimal outcomes such as a loss of IS process knowledge and innovation, an inability to adequately evaluate vendor performance, and a lack of critical skills and competencies needed to meet future demands. In this paper, we examine how one government agency managed its systems for testing personnel. We describe the need for a process to assess IS skills and competencies in order to analyze the gaps and ensure they are filled. A concrete understanding of existing gaps guides sourcing of skills and competencies through hiring, training, internal transfers, and work allocation. This paper presents an effective methodology for this purpose.

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Sources of conflict between developers and testers in software development

Cited by 24 publications

References 34 publications

Antecedents and consequences of collective empathy in software development project teams

Antecedents and consequences of collective empathy in software development project teams

A Future Online Analyzer for Hidden Project Management Risks

IS Human Capital: Assessing Gaps to Strengthen Skill and Competency Sourcing

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