Sources of information, formal and informal

Kaye, David H.

doi:10.1108/eum0000000003898

Cited by 25 publications

(32 citation statements)

References 1 publication

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“…Kaye (1995) argues that main ways of classifying information sources are by format, status and location (see Auster & Choo, 1993;Brossard, 1998;Moriarty & Spekman, 1984 Kaye (1995) argues that some of the categories for classifying sources are less useful than others. According to Kaye (1995), formal/informal (for status) and internal/external (for location) are the most useful. Kaye (1995) argues that formal/informal dimension against the external/internal dimension framework captures the totality of the network of sources available to the information seeker.…”

Section: Information Gathering and Various Information Sourcesmentioning

confidence: 99%

“…According to Kaye (1995), formal/informal (for status) and internal/external (for location) are the most useful. Kaye (1995) argues that formal/informal dimension against the external/internal dimension framework captures the totality of the network of sources available to the information seeker. Table I illustrates Kaye's framework (1995; see also Brossard, 1998;Moriarty & Spekman, 1984).…”

Section: Information Gathering and Various Information Sourcesmentioning

confidence: 99%

“…Kaye (1995) has conducted a conceptual study of different types of information sources. Kaye (1995) argues that main ways of classifying information sources are by format, status and location (see Auster & Choo, 1993;Brossard, 1998;Moriarty & Spekman, 1984 Kaye (1995) argues that some of the categories for classifying sources are less useful than others. According to Kaye (1995), formal/informal (for status) and internal/external (for location) are the most useful.…”

Section: Information Gathering and Various Information Sourcesmentioning

confidence: 99%

“…Kaye, 1995;Brossard, 1998;Moriarty & Spekman, 1984). Location is subdivided into external and internal information sources, and status is divided into formal and informal information sources (Kaye, 1995). Based on this classification, the research question is formulated as follows: how can the use of information sources by contractually-integrated retail entrepreneurs be classified using the dimensions of "external/internal" (location) and "formal/informal" (status)?…”

Section: Introduction and Purposementioning

confidence: 99%

“…The information sources are divided into two classes: location and status (see e.g. Kaye, 1995;Brossard, 1998;Moriarty & Spekman, 1984). Location is subdivided into external and internal information sources, and status is divided into formal and informal information sources (Kaye, 1995).…”

Section: Introduction and Purposementioning

confidence: 99%

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Information sources used by contractually integrated retail entrepreneurs

Lindblom¹

2008

Jrnl of Small Bus Ente Dev

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PurposeThis study focuses on the use of information sources by contractually-integrated retail entrepreneurs. The research question is as follows: how can the use of information sources by contractually-integrated retail entrepreneurs be classified using the dimensions of "external/internal" and "formal/informal"? In addition to analyzing the use of information sources, this study sheds light on the relation between the information sources used by retail entrepreneurs and retail entrepreneurs' effectiveness. Design/methodology/approach An Internet survey study was conducted among K-retailers from K-alliance. K-retailers are independent retail entrepreneurs who own and manage their retail businesses, and who invest considerable personal and financial resources in these enterprises. The total number of questionnaires sent out was 1170. Of these, 226 were satisfactorily completed for use in the analysis. FindingsThe study reveals that the majority of contractually-integrated K-retailers rely on external information sources when making decision at the store level. Internal information sources are used by only a small minority of K-retailers. In addition, the use of formal information sources seems more likely to increase the level of sales than does the use of informal sources. Research limitations/implicationsWith regard to future research avenues, there is a need for a more comprehensive framework that takes into account the contextual factors and the structural characteristics of retailing organizations. In addition, the perceived reliability of information sources should be considered in assessing the use of various information sources. Practical implicationsThis study contends that the effectiveness of the contractually-integrated retail entrepreneurs is related to individual retailers' ability to take advantage of formal information sources. Originality/valueThis study provides a new point of view regarding perspective on the use of information sources by contractually-integrated retail entrepreneurs. This study also illustrates the relation between the use of information sources and retail entrepreneurs' effectiveness.

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Section: Information Gathering and Various Information Sourcesmentioning

confidence: 99%

Section: Information Gathering and Various Information Sourcesmentioning

confidence: 99%

Section: Information Gathering and Various Information Sourcesmentioning

confidence: 99%

Section: Introduction and Purposementioning

confidence: 99%

Section: Introduction and Purposementioning

confidence: 99%

See 3 more Smart Citations

Information sources used by contractually integrated retail entrepreneurs

Lindblom¹

2008

Jrnl of Small Bus Ente Dev

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A theoretical analysis of independent business owners' preferences for informal information sources

Chan

Brier

Farhadi

et al. 2020

Proc Assoc Inf Sci Technol

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Independent business owners often prefer informal information sources to formal ones such as library collections. Part of these preferences is rational because contextual and application‐oriented information is usually available from informal sources, which are theoretically the best matches for this kind of information. This suggests that, in addition to outreach strategies, efforts to integrate informal sources of business‐relevant information can improve public libraries' ability to support independent business owners' information needs. Through interviews with business information providers and users, we explore the multi‐dimensional space of information needs in independent businesses.

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The Relationship Is the Brand: Sales Reps and Information for New Service Development in Thai Life Insurance

Rajatanavin¹,

Spreece²

2006

The Globalisation of Executives and Economies

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Sources of information, formal and informal

Cited by 25 publications

References 1 publication

Information sources used by contractually integrated retail entrepreneurs

Information sources used by contractually integrated retail entrepreneurs

A theoretical analysis of independent business owners' preferences for informal information sources

The Relationship Is the Brand: Sales Reps and Information for New Service Development in Thai Life Insurance

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