2013
DOI: 10.4102/hts.v69i2.1996
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South Africa’s service-delivery crisis: From contextual understanding to diaconal response

Abstract: This article proceeded from the assumption that the theme of service delivery in present-day South Africa could well be qualified by the notion of ‘crisis’, to the extent that this qualification, from a theological perspective and on the basis of comparative social analysis, well recalls the statements in such critical and profound theological documents as The Kairos Document and Evangelical Witness in South Africa on the ‘crisis’ in the latter years of apartheid. The further recognition that the theme of serv… Show more

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Cited by 9 publications
(7 citation statements)
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“…A decade later, the issues outlined in Swart's paper have not only failed to improve but have, in fact, worsened. Further and contrary to Swart's (2013:2) claim that the challenges in South Africa stem from social factors beyond the direct influence of the Christian church, I argue in this article the opposite: that the challenges in South Africa are within the direct influence of the Christian church. Since the majority of South Africans, including leaders in business, government, and civil society, are predominantly Christians, it is posited that the country's current state is a direct outcome of their collective actions or inactions as the majority.…”
Section: Moral Decaycontrasting
confidence: 75%
“…A decade later, the issues outlined in Swart's paper have not only failed to improve but have, in fact, worsened. Further and contrary to Swart's (2013:2) claim that the challenges in South Africa stem from social factors beyond the direct influence of the Christian church, I argue in this article the opposite: that the challenges in South Africa are within the direct influence of the Christian church. Since the majority of South Africans, including leaders in business, government, and civil society, are predominantly Christians, it is posited that the country's current state is a direct outcome of their collective actions or inactions as the majority.…”
Section: Moral Decaycontrasting
confidence: 75%
“…Protests are being carried out by impoverished communities due to their discontentment (cf. CSR 2009;Managa 2012;Swart 2013). Instead of positing a singular cause, a nexus of interconnected causes can be discerned to account for this collective fury, specifically elucidating why a significant number of the nation's most impoverished communities are agitated and thus engaging in protests that have escalated to violence.…”
Section: A ('Very Brief') Socio-economic and Socio-political South Af...mentioning
confidence: 99%
“…Several authors have, furthermore, stressed the aspects of empowerment and transformation in the context of ecumenical diaconia. Examples are Carlos' Hams monograph Empowering Diakonia (Ham 2015), which heavily draws on the conceptual apparatus of empowerment, or the contributions by Ignatius Swart and Nadine Bowers-Du Toit calling for a transformational and political approach to diaconia (Swart 2013;Bowers-Du Toit 2016) along the lines of Phiri and Kim's second dimension.…”
Section: Ecumenical Diaconiamentioning
confidence: 99%