Sozialität von und mit Robotern? Drei soziologische Antworten und eine kommunikationstheoretische Alternative

Muhle, Florian

doi:10.1515/zfsoz-2018-1010

Cited by 28 publications

(10 citation statements)

References 48 publications

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“…(vgl. Muhle 2018). Diese Zuschreibung von Kommunikationsfähigkeit kann mitunter selbst dann erfolgen, wenn (je nach sozialtheoretischer Perspektive) bestimmte Akteurseigenschaften nicht oder nicht hinreichend vorhanden sind.…”

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Attributing communication to machines

Dogruel

Dickel

2022

Publizistik

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ZusammenfassungMit Chatbots, Sprachassistent:innen und sozialen Robotern, die am Ideal der menschlichen Kommunikation orientiert sind und ihr in Gestaltung und Einsatzfeldern nacheifern, ist die Kommunikationswissenschaft gefordert, sich mit „kommunizierenden“ technischen Medien zu befassen. In unserem Beitrag folgen wir der These, dass die sozialtheoretischen Differenzen zwischen Mensch“ und „Maschine“ weniger relevant sind als die Bedingungen, die es wahrscheinlicher machen, dass eine Zuschreibung maschineller Kommunikationsfähigkeit erfolgt. Auf Basis der Mediatisierungsforschung zeigen wir, wie Kommunikation unter zeitgenössischen Bedingungen hervorgebracht, in Gang gesetzt und tinfrastrukturiert wird. Im Anschluss daran entwerfen wir ein Modell, das verschiedene Grade der Kommunikativierung erfasst, die von drei Triebkräften vorangetrieben werden: (1) der Abnahme menschlicher Kontrolle über den Kommunikationsprozess, (2) dem Anstieg der Simulation menschlicher Bedeutungsvermittlung sowie (3) der diskursiven Zuschreibung von Kommunikation an die Maschine.

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Attributing communication to machines

Dogruel

Dickel

2022

Publizistik

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“…Consequently, new alterities like humanoid machines have become a relevant subject for sociological inquiry ( van Oost and Reed, 2011 ; Böhle and Pfadenhauer, 2014 ; Meister, 2014 ; Mlynář et al, 2018 ), challenging basic assumptions of sociology. Consequently, new debates have emerged about granting the status of social actors to non-human technical entities, in which traditional ‘humanist’ and new ‘post-humanist’ approaches oppose each other ( Muhle, 2018 ).…”

Section: Social-theoretical Debates About the Boundaries Of The Socia...mentioning

confidence: 99%

Robots as addressable non-persons: an analysis of categorial work at the boundaries of the social world

Muhle

2024

Front. Sociol.

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Prompted by the material turn in the social sciences and the development of novel interaction technologies, lively debates in social theory have arisen regarding the agency of non-human entities. While these debates primarily involve exchanging theoretical arguments against the background of different theoretical positions, ethnomethodological membership categorization analysis (MCA) provides an empirical approach to questions of non-human agency. The article discusses the debate on non-human agency, demonstrates how MCA can be used to investigate categorial work at the boundaries of the social, and presents the example of an encounter between two museum visitors and a humanoid robot to show how the robot is categorized in a specific way as an ‘addressable non-person.’ In this way, it becomes clear that social-theoretical debates and empirically oriented MCA can mutually inspire each other and how the ‘basic categorization apparatus’ addresses new alterities.

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“…But these are mainly non-nursing care tasks and responsibilities and relate to housekeeping, logistical and transportation tasks. Another elementary question concerns the reasons behind researchi nvestments in the development of empathetic and social robots (Muhle 2018), which are capable of reproducing human-like emotional reactions, when the needs and requirements, from the perspectiveofcare professionals and people in need of care or elderly people,are seen in morework process relieving areas.…”

Section: Robotics In Long-term Carementioning

confidence: 99%

Digitalization and new technologies in care – concepts and potentials for nursing care provision

Hasseler¹

2022

Digitalisierung Der Pflege

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BackgroundIn Germany,wehaveahigh demand for nursing care on the one hand and,onthe other hand ahuge shortageofnurses. For the area of long-termcare, it is forecast that there will be as hortageo fn ursing staff of around 307,000 individuals by 2035. This results in asupply gap of about 500,000 nurses in the overall nursing care sector (Radke 2020). Schwinger et al. (2019) projectthat if the trend for the need of nursing care is extrapolated, it will increase from 590,000 individuals in 2019 to 720,000 by 2030 and to 980,000 individuals employed in nursing care by 2060. In relativet erms, this represents an increase of 67%. Differentiated into inpatientand outpatient care, these projections meanthat about 100,000 more positions will be needed in inpatient long-term care alone, and about 700,000 individuals should be employed in care by 2060, to meet the demand. In ambulatory care, an increase in needed staff of 220,000 is projected by 2030 (Schwinger et al. 2019). In these projections, however, it must be taken into account that as hortage of nurses can also be observed in hospitalsa nd rehabilitation clinics.Against this background, the hope is that new technology will, and can, support nurses in their work. To date, however, there has been little research conducted on required competencies for nurses to work appropriately with new technologies in nursing (Maalouf et al. 2018). Professional nursing will haveto meet new requirements in terms of professional competencies, as they will not only havetoidentify nursing needs, but will also havetobeable to plan, and use, the new technologies in line with the needs of the person in need of care, so that high-quality health and nursing care can be provided. The unanswered questions about new technologies in nursing care include: Why do we need them? To compensatefor nursing staff shortages and/or to optimize nursingprocesses? To support and/or facilitate nursing work?T osupport the autonomy, independence and self-determination of people in need of care?F urther questions are: What new technologies do we need?What does the human-technology interaction look Open-Access-Publikation im Sinne der CC-Lizenz BY 4.0

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Sozialität von und mit Robotern? Drei soziologische Antworten und eine kommunikationstheoretische Alternative

Cited by 28 publications

References 48 publications

Attributing communication to machines

Attributing communication to machines

Robots as addressable non-persons: an analysis of categorial work at the boundaries of the social world

Digitalization and new technologies in care – concepts and potentials for nursing care provision

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