Special Forces Interpersonal Performance Assessment System

22. Assessing the state of assessment: Communication competence

“…Klein, DeRouin, and Salas (2006;see also: Klein 2009) meta-analyzed interpersonal skills and identified five communication skills (active listening, oral communication, written communication, assertive communication, nonverbal communication) and seven relationship-building skills (cooperation/coordination, trust, intercultural sensitivity, service orientation, self-presentation, social influence, conflict/negotiation). In a systematic attempt to identify interpersonal performance in military education contexts (Wisecarver, Carpenter, and Kilcullen 2007; see also : Carpenter and Wisecarver 2004;Carpenter et al 2005), four higher-order team-building performance competencies were identified, each of which could be defined by more molecular skills: energizing others (influencing others, rewarding), directing others (coordinating, training and developing, managing perceptions, managing others' relationships, establishing and maintaining control, role modeling, managing personnel), exchanging information (informing, gathering information) and building relationships (courtesy, helping others, networking/maintaining relationships, adapting to the social environment). Each of these more molecular skills could obviously be specified in the form of even more molecular skill composites.…”