Special issue on ubiquitous multimedia services

Lian, Shiguo; Morin, Jean‐Henry; Gritzalis, Stefanos; Heileman, Gregory L.

doi:10.1007/s10796-010-9263-z

Inf Syst Front

2010

DOI: 10.1007/s10796-010-9263-z

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Special issue on ubiquitous multimedia services

Shiguo Lian

Jean‐Henry Morin

Stefanos Gritzalis

et al.

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2015

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The User Satisfaction Analyses for the Multimedia Room of Academic Libraries in the Northeast Seoul

Park¹,

Kim²

2015

Journal of the Korean BIBLIA Society for library and Informatio

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While a number of studies have been conducted on the multimedia rooms in academic libraries, they have limitations both in the research scope and in the data analysis methods. The principal limitations are: ① Lack of investigation on the variation in user satisfaction by users' major areas and utilization behaviors; ② Insufficiency of examining the variation in user satisfaction with diverse library areas; ③ Lack of consideration of service providers' opinions. Accordingly, this study aimed to examine the follows: ① investigating how users' major fields and utilization behaviors affect user satisfaction; ② determining the relationships between the area satisfaction factors and satisfaction in general; and ③ discovering what to improve, as indicated by users and service providers. On the basis of the results, the suggestions relate to the improvements of the followings: ① the existing system; ② equipments and facilities; ③ resources; ④ user education; and ⑤ administrative and legal support.

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The User Satisfaction Analyses for the Multimedia Room of Academic Libraries in the Northeast Seoul

Park¹,

Kim²

2015

Journal of the Korean BIBLIA Society for library and Informatio

View full text Add to dashboard Cite

show abstract

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Special issue on ubiquitous multimedia services

Cited by 1 publication

References 7 publications

The User Satisfaction Analyses for the Multimedia Room of Academic Libraries in the Northeast Seoul

The User Satisfaction Analyses for the Multimedia Room of Academic Libraries in the Northeast Seoul

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