The growing digital transformation creates new ways of living. In recent years, intelligent smart homes (SHs) have increased rapidly. The article gives a status quo overview of the SH literature with regard to the interactions between SHs and their end-users and structures the literature into three categories (SH systems, SH application areas, and SH end-users) and 15 corresponding concepts. The analysis implies that SH is a broad and relevant research topic with different subjects, research gaps, and emerging benefits but also with challenges for all the players in the SH market. SH success depends on many critical success factors (CSF), such as acceptance of usability or interface design. Implications for research and practice to meet these challenges are presented. Several future research directions are suggested.