verification times of each physician were collected for 3 months in the years before and after initiation of the PNS. Radiologists enrolled in the PNS and those who were not were assigned into two groups for analysis. Mean TOVs for the two sets of 3 months and for the two groups were calculated and differences recorded. Two-tailed t tests were used to assess for statistical differences between the groups.Results. Twenty-nine of 37 radiologists voluntarily enrolled in the PNS (group 1). Mean TOV was 26.75 hours (standard deviation [SD] ϭ 17.76) for these physicians before and 14.48 hours (SD ϭ 11.86) after the PNS was employed (P Ͻ .01). For those physicians who did not enroll in the PNS, mean TOV was 11.53 hours (SD ϭ 5.55) before and 9.77 hours (SD ϭ 9.86) after the PNS was employed (P ϭ .33). Both the absolute and percentage reductions in TOVs were significantly greater for those physicians enrolled in the PNS than for those who were not (P ϭ .035). Twenty-three of 29 (79%) physicians who used the PNS showed a reduction in their report turnaround times.
Conclusion.Linking the PNS with the radiology information system to notify physicians of unsigned reports was effective in reducing report verification times.Key Words. Clinical operations, radiology reporting, economics.
© AUR, 2002Improving turnaround times for radiology reports has been one of the major concerns in a practice. In addition to improving communication between physicians by producing an official report more rapidly, a reduction in turnaround times can also produce increased revenue because of the fewer days during which charges are in accounts receivable (1-8). Report turnaround times are also one of the standards regulated by the American College of Radiology (Standard for Communication-Diagnostic Radiology), accreditation organizations, utilization review panels, and some managed care organizations. From a medicolegal standpoint, a single untoward event resulting from a delay in transcription and report verification could lead to a monetary settlement that far outweighs the cost of extra transcriptionists or information technology solutions.As some departments have evolved from paper production of radiology reports to a complete electronic patient record, use of electronic signatures in radiology reports has become common. Previously, transcribed paper reports could be placed at the radiologist's location for immediate signature after a transcriptionist concluded a parcel of work. Whether those reports actually were signed immediately, were edited and retyped, or were left for Acad Radiol 2002; 9:954 -959