Spirituality, Religion, and Emotional Labor in the Workplace

Morton, Dana; Byrne, Conor J.; Dahling, Jason J.; Chau, Samantha Le

doi:10.5465/ambpp.2011.65869665

Cited by 3 publications

(4 citation statements)

References 24 publications

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“…For this study, we assume that WPS would be considered as an organizational resource which would create positive feelings, emotions and outcomes. Previous studies also depict a positive association between WPS and job satisfaction (Belwalkar and Vohra, 2018; Eliyana and Sridadi, 2020; Hafni and Chandra, 2020; Rothausen and Henderson, 2019), which, in turn, effects employees’ emotional responses (Morton et al , 2011b; Zou and Dahling, 2017).…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 81%

“…The findings of the study reveal that when an organization provides an environment where spirituality is nourished and promoted employees tend to have positive feelings (satisfaction) and show deep acting (then surface acting) which ultimately influences their adaptive performance. Thus, the model provides a mechanism that may predict the adaptive behaviors at work (Morton et al , 2011; Zou and Dahling, 2017).…”

Section: Managerial Implicationsmentioning

confidence: 99%

“…The role of one’s emotional management efforts is important, as often changes influence individuals at an emotional level (Stasielowicz, 2019). We ground our assumption on conservation of resources (COR) theory and ego-depletion theory (EDT) and argue that when employees observe and use spirituality practices at the workplace, they tend to be more satisfied that will make them act considering the organizational needs (Morton et al , 2011; Zou and Dahling, 2017), which eventually will foster other proximal self-regulatory efforts like emotional labor strategies and adaptive performance (Goodwin et al , 2011; Hameed, 2016).…”

Section: Introductionmentioning

confidence: 99%

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Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies

Rana

Ahmed

Shahzadi

2021

MRR

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Purpose Despite growing interest in workplace spirituality (WPS) and its impact on employee behaviors, there is a dearth of literature discussing an underlying mechanism of how it affects adaptive performance. Against this backdrop, this study aims to develop and test a comprehensive model that examined the effects of WPS on adaptive performance through serial mediation of job satisfaction and emotional labor strategies. Design/methodology/approach Using a multi-stage sampling technique, the data is collected from 390 faculty members of the higher education institutions in two-time lags. Findings The findings indicate that spirituality practices at the workplace help to increase the adaptive performance of employees through serial mediation of job satisfaction and emotional labor strategies. Research limitations/implications This study offers important implications to researchers as well as practitioners and highlights the significance of WPS in increasing the adaptive performance of employees. Originality/value This research is among the initial attempts to assess the impact of WPS on adaptive performance through serial mediation.

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Section: Literature Review and Hypotheses Developmentmentioning

confidence: 81%

Section: Managerial Implicationsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies

Rana

Ahmed

Shahzadi

2021

MRR

View full text Add to dashboard Cite

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“…Many studies address both concepts in their research model (e.g. Morton et al, 2011). Although recent studies in management and organizational behavior increased the focus and attention on religion, there is still significant need for further studies, especially with different measures and forms of religiosity.…”

Section: Introductionmentioning

confidence: 99%

The relation between religiosity, family cohesion and ethical leadership: a study of family firms in Turkey

Çetin

2020

JFBM

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PurposeThe purpose of this paper is to investigate the links among different forms of religiosity, family cohesion and ethical leadership in family firms operating in Turkey.Design/methodology/approachThe study was conducted with 210 respondents working in 51 family firms operating in Istanbul. Data regarding ethical leadership perceptions were collected separately from employees (non-family member) and managers (family member), and responses were matched in firm level to investigate the relations between variables calculated separately as perceptions of managers and employees. Confirmatory factor analysis and reliability statistics were used for ascertaining the dimensionality and factor structures of the constructs. Correlation analysis, structural equation modeling and bootstrapping method were used for investigating the relationships among variables.FindingsResults of the study demonstrated that family cohesion, intrinsic religiosity and spiritual well-being-oriented religiosity were positively, while secular religiosity was negatively related with ethical leadership levels rated by family member managers. Although none of these variables showed significant correlations with ethical leadership perceptions of non-family member employees, ethical leadership perceptions of the family managers and ethical leadership perceptions of employees were positively correlated, and intrinsic religiosity and spiritual well-being-oriented religiosity had significant indirect effects on ethical leadership perceptions of employees.Originality/valueGiven the lack of studies addressing the links between different forms of religiosity with ethical leadership especially in the Turkish context and the gap regarding research designs analyzing these relationships from the perspectives of managers and employees, the study provides important contributions.

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Management, Spirituality, and Religion (MSR) ways and means: a paper to encourage quality research

Tackney

Chappell

Harris

et al. 2017

Journal of Management, Spirituality & Religion

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Despite 15 years of functioning as an interest group, our domain of inquiry is relatively young and there are limited theoretical boundaries to support, shape, and assist our efforts. This metaphorical “blank canvas” is both empowering, in that so many inquiries are open for exploration, and yet also limiting. In this document we highlight three critical elements to emphasize their importance in MSR research: (a) delineating and operationalizing the key terms of religion, spirituality, and workplace spirituality; (b) acknowledging the work to date in the MSR corpus around definitions of these terms, and (c) being explicit about how ontological and epistemological assumptions inform our methods. The intention is to encourage growth in the quality and rigor of our individual and collective scholarship.

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Spirituality, Religion, and Emotional Labor in the Workplace

Cited by 3 publications

References 24 publications

Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies

Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies

The relation between religiosity, family cohesion and ethical leadership: a study of family firms in Turkey

Management, Spirituality, and Religion (MSR) ways and means: a paper to encourage quality research

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