“…A typical SSLD intervention goes through the following steps: (1) establishment of a positive working relationship or therapeutic alliance (Greenson, 2008); (2) translating the problems or issues presented by the client into a systematic assessment of the client's needs, circumstances, characteristics and capacity (N3Cs); (3) goal setting with specific attention to unmet needs; (4) designing an intervention plan, usually involving the learning and development of strategies and skills that directly address the unmet needs; and (5) implementation, ongoing monitoring and evaluation (Tsang, 2013). The SSLD system has been applied with positive results to a wide range of human service contexts including mental health (Tsang and Kim, 2010), health (Leung et al, 2018;Zhan et al, 2017), senior services (Tsang and Ip, 2018;Yang et al, 2015), dementia (Cheung et al, 2019;Li and Ho, 2019), settlement services (Tsang et al, 2014;Tsang and Li, 2017), sexuality (Chu et al, 2015) and student counselling (Fu and Duan, 2017;Tang et al, 2019).…”