Staff Emotional Support at Montefiore Medical Center During the COVID-19 Pandemic

Bernstein, Carol A.; Bhattacharyya, Sriya; Adler, Shelby; Alpert, Jonathan E.

doi:10.1016/j.jcjq.2020.11.009

Cited by 19 publications

(29 citation statements)

References 5 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Due to the significant mental strain, it is advisable to implement adequate psychological care for medical personnel to mitigate the effects of the pandemic. To improve the mental condition of medical workers, it is possible to use methods of mental and spiritual support, including telephone psychological support, team support sessions and art therapy, which have already been used in other countries [ 44 ]. There is a need to further assess and observe the impact of the COVID-19 pandemic on the mental health of health professionals to detect possible long-term complications.…”

Section: Discussionmentioning

confidence: 99%

The Mental Well-Being of Health Care Workers during the Peak of the COVID-19 Pandemic—A Nationwide Study in Poland

Babicki

Szewczykowska

Mastalerz-Migas

2021

IJERPH

View full text Add to dashboard Cite

Introduction: The current epidemiological situation has quickly led to several changes in the daily functioning of people around the world, especially among medical personnel, who in this difficult period were burdened with new professional duties, which significantly affects their mental health. Materials: This study aims to assess the mental health of health professionals at a critical point in their workload, to compare the results with those the general population, and to explore the potential determinants affecting it. The CAWI survey includes a sociodemographic section, work experience and a standardised psychometric tool (GHQ-28). Data were collected during the second wave of the COVID-19 pandemic in Poland (3–29 November 2020), which had the highest mortality rates and SARS-CoV-2 morbidity rates, as well as during the period of a significant increase in deaths, compared to the corresponding pre-pandemic period. Results: A total of 2150 surveys were eligible for analysis. Among them, 848 (39.4%) were active health professionals. In the analysis of the scores of the GHQ-28 scale and its sub-scales, evaluating anxiety/insomnia and somatic symptoms, medical workers scored significantly higher scores than non-medical professions (p < 0.001). Frontline medical workers (p < 0.001) and those who were forcibly seconded to work with COVID-19-infected patients (p = 0.011) achieved significantly higher GHQ-28 scores. Conclusions: The COVID-19 pandemic has had a significant impact on mental deterioration among health professionals, especially among those directly working with SARS-CoV-2-infected patients and those who were forcibly seconded to work with such patients. To mitigate the effects of the pandemic, appropriate psychological care for medical personnel needs to be implemented.

show abstract

Section: Discussionmentioning

confidence: 99%

The Mental Well-Being of Health Care Workers during the Peak of the COVID-19 Pandemic—A Nationwide Study in Poland

Babicki

Szewczykowska

Mastalerz-Migas

2021

IJERPH

View full text Add to dashboard Cite

show abstract

“…These included a support phone line, staff support centers, team support sessions, and more. For a review of these interventions see ( 9 ). An additional unique resource - the Montefiore Emotional Support Allies (MESA) – was also established, in which health care workers were individually assigned to a mental health professional (psychologist, psychiatrist, or social worker) who actively reached out to them and offered to help.…”

Section: Coordination Communication and Collaborationmentioning

confidence: 99%

Teamwork and Leadership Under Fire at the Epicenter of the COVID-19 Epidemic in the Bronx

et al. 2021

View full text Add to dashboard Cite

The first Covid-19 patient was admitted to Montefiore Medical Center (MMC) on March 10, 2020. Soon thereafter there was a rapid and exponential surge of Covid-19 admissions to MMC that could have resulted in catastrophic consequences if MMC had been overwhelmed, as happened in Europe. To adjust to this crisis our institution, under the inspiring leadership of Dr. Philip Ozuah, President and CEO of Montefiore Medicine, adopted an “all hands on deck” approach, mobilizing our entire workforce to expand our units to accommodate the growing number of patients being admitted. Given that the internal medicine (IM) and ICU units are part of the department of medicine (DOM), the DOM was at the center of this mobilization. The DOM is the largest department at MMC and mobilizing it required careful planning, seamless teamwork, and strong leadership. To achieve that goal, we applied a framework that we designate the “3C framework,” denoting Coordination, Communication, and Collaboration. In this report we describe the many initiatives the Montefiore Einstein DOM implemented during the Covid-19 pandemic using the 3C framework. These included establishing the Medicine Covid-19 Taskforce to lead our efforts, starting a daily newsletter for up-to-date communications, rapidly expanding the ICU and IM units, converting most specialty inpatient consults to eConsults, coordinating research studies, and more. The goal of this report is to serve as a guide on how the 3C framework helped us organize, mobilize, and energize the department of medicine effectively and efficiently during this unprecedented crisis.

show abstract

“…The article by Bernstein and colleagues in this issue of the Journal is therefore a welcome addition to the literature. 2 …”

mentioning

confidence: 99%

“…3 At the time the article was written, this particular health service had had 6,000 admissions with COVID-19, of whom 2,200 patients and 21 staff died. 2 …”

mentioning

confidence: 99%

“… 1 This contrasts with psychological support from mental health buddies, which Bernstein and colleagues reported as being less useful. 2 In addition, there should be the option of alternative hospital or hotel accommodation for those who are concerned about spreading COVID-19 to their families. Last, any quarantine following COVID exposure should be minimized, as longer spells of confinement are associated with increased psychological morbidity, as are a lack of practical support and stigma.…”

mentioning

confidence: 99%

See 1 more Smart Citation

Addressing the Psychological Needs of Workers in Health Care During the COVID-19 Pandemic Must Not Be an Afterthought

Kisely¹

2021

The Joint Commission Journal on Quality and Patient Safety

View full text Add to dashboard Cite

Staff Emotional Support at Montefiore Medical Center During the COVID-19 Pandemic

Cited by 19 publications

References 5 publications

The Mental Well-Being of Health Care Workers during the Peak of the COVID-19 Pandemic—A Nationwide Study in Poland

The Mental Well-Being of Health Care Workers during the Peak of the COVID-19 Pandemic—A Nationwide Study in Poland

Teamwork and Leadership Under Fire at the Epicenter of the COVID-19 Epidemic in the Bronx

Addressing the Psychological Needs of Workers in Health Care During the COVID-19 Pandemic Must Not Be an Afterthought

Contact Info

Product

Resources

About