2006
DOI: 10.1111/j.1468-3148.2006.00316.x
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Staff Morale in Day Care Centres for Adults with Intellectual Disabilities

Abstract: Background  Levels of burnout, job satisfaction and intended turnover of staff working in day care centres for adults with intellectual disabilities are investigated in relation to role clarity, staff support and supervision, and coping strategies used by staff. Materials and methods  Thirty six direct‐care staff of four day care centres in the UK were administered the Maslach Burnout Inventory, The Staff Support Questionnaire (SSQ), and The Shortened Ways of Coping (Revised) Questionnaire (SWC‐R). Results  Al… Show more

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Cited by 31 publications
(23 citation statements)
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“…The Shortened Ways of Coping-Revised scale is a 14-item Likert-type scale which contains two subscales measuring two distinct ways of coping—wishful thinking and practical coping [43]. Each subscale is summed, resulting in two index scores with higher scores indicating more frequent use of that particular coping strategy [44]. Possible responses ranged from never to daily (Cronbach's alpha = 0.88).…”
Section: Methodsmentioning
confidence: 99%
“…The Shortened Ways of Coping-Revised scale is a 14-item Likert-type scale which contains two subscales measuring two distinct ways of coping—wishful thinking and practical coping [43]. Each subscale is summed, resulting in two index scores with higher scores indicating more frequent use of that particular coping strategy [44]. Possible responses ranged from never to daily (Cronbach's alpha = 0.88).…”
Section: Methodsmentioning
confidence: 99%
“…These investments can compound stress levels and necessitate adequate resources, such as workplace social support (e.g., coworker assistance with work) and inner control mechanisms (e.g., development of coping methods), for stress management (Innstrand, Espnes, & Mykletun, 2004; Robertson et al, 2005; Windley & Chapman, 2010). In the IDD service field, several studies have examined factors related to DCWs’ intentions to leave their job (Hatton et al, 2001; Mascha, 2007; Robertson et al, 2005). Workers who intend to quit may be disenchanted with their jobs (Castle, Engberg, Anderson, & Men, 2007), have low productivity levels (Beehr & Gupta, 1978), and are likely to quit their job (Keaveney & Nelson, 1993; Razza, 1993).…”
Section: Introductionmentioning
confidence: 99%
“…Work social support can help foster employee satisfaction and retention and guard against IDD staff intentions to quit (Hatton et al, 2001; Mascha, 2007; Robertson et al, 2005). Through support from supervisors and colleagues, workers can develop their roles and identities within the organisation (Blumer, 1969).…”
Section: Introductionmentioning
confidence: 99%
“…Positive aspects of the organisation such as support, role clarity, and cooperation have been shown to relate to positive psychological outcomes such as morale 23 and high self-efficacy. 24 Conversely, de Croon et al 9 …”
Section: Psychological States As Mediators Of Organisational Influencesmentioning
confidence: 99%