Staff's person‐centredness in dementia care in relation to job characteristics and job‐related well‐being: a cross‐sectional survey in nursing homes

Abstract

Aim. To explore the role of nursing staff's person-centredness caring for people with dementia in relation to their work environment and job-related well-being. Background. Given the development towards person-centred care and labour force issues, research has recently focused on the effect of person-centredness on nursing staff's well-being. Findings from occupational stress research suggest that employees' personal characteristics, such as person-centredness, can moderate the impact particular job characteristics have on their job-related well-being. Design. Cross-sectional survey. Methods. A national survey was conducted among healthcare staff (n = 1147) in 136 living arrangements for people with dementia in the Netherlands (2008)(2009). Hierarchical regression analyses were used. Results. Person-centredness moderates the relationship between coworker support and three outcomes of job-related well-being and between supervisor support and two of these outcomes. For highly person-centred nursing staff, coworker support was found to have a weaker impact and supervisor support to have a stronger impact on their job-related well-being. In addition, direct effects showed that person-centredness was weakly associated with more job satisfaction, more emotional exhaustion and more strongly with more personal accomplishment. Conclusion. Nursing staff's person-centredness does play a modest role in relation to job characteristics and job-related well-being. Findings indicate that person-centredness is not only beneficial to residents with dementia as found earlier, but also for nursing staff themselves; specifically, in case nursing staff members feel supported by their supervisor. Since a more person-centred workforce feels more competent, further implementation of person-centred care might have a positive impact on the attractiveness of the profession. 404

A systematic review and meta-analysis of the prevalence and associations of stress and burnout among staff in long-term care facilities for people with dementia

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Effects of Dementia Care Mapping on job satisfaction and caring skills of staff caring for older people with intellectual disabilities: A quasi‐experimental study

“…Person-centred methods have been associated with improved quality of care, resulting in (psychosocial) benefits for both the people with dementia and their care staff (Brown et al, 2016;Brownie & Nancarrow, 2013;Edvardsson, Sandman, & Borell, 2014;Kuiper, Dijkstra, Tuinstra, & Groothoff, 2009;Rokstad et al, 2013;Willemse et al, 2015). Person-centred care includes valuing the person, using an individual approach that acknowledges the uniqueness of the person, making an effort to understand the world from the perspective of the person and providing a supportive social environment (VIPS; Brooker, Woolley, & Lee, 2007).…”

Work values and their association with burnout/work engagement among nurses in long-term care hospitals

“…Burnout is defined as a syndrome caused by extreme mental fatigue (Maslach & Schufeli, ). Burnout has been shown to affect turnover intention (McGilton, Tourangeau, Kavcic, & Wodchis, ), care quality (e.g., patient safety; Spence Laschinger & Leiter, ) and the ability to meet patients’ needs (Willemse et al., ). Moreover, research overseas indicates that nurses working in LTC hospitals have greater burnout than those working in group‐living homes for older people (te Boekhorst, Willemse, Depla, Eefsting, & Pot, ).…”