Stakeholder involvement in software system development – Insights into the influence of product-service ratio

Yip, Man Hang; Juhola, Tomi

doi:10.1016/j.techsoc.2015.05.006

Cited by 6 publications

(6 citation statements)

References 28 publications

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“…Step 1 is where the company participants choose the stakeholders of the new system using the stakeholder identification table from Yip and Juhola (2014).…”

Section: System Design Characterisation (Sdc)mentioning

confidence: 99%

Mapping Stakeholder Engagement Needs in Early-Stage System Development Process

Yip

2023

Proc. Des. Soc.

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Companies design, develop, and market new systems of products and services, through the process of translating beneficiaries’ needs into design specifications, where beneficiaries are those who generate value when using the new product or experiencing the new service enabled by the product. Successful new systems of products and services attract potential beneficiaries. This study explores how to identify the stakeholder engagement requirements of a new system at its early stage of development.The study proposes a procedure and a tool - a new visual representation called the stakeholder-value map - to show the system development team how stakeholders are to interact with the system's key elements, and hence inform the timing of stakeholder involvement, for realising the value proposition of the new system. A working theoretical construct is also emerged from the study: for a new system to have a higher chance of market adoption, one can first visualise the ‘route’ of value-creation, from the lowest value-level product/service elements to the highest value-level service elements; then, identify the requirements for stakeholder engagement in the new system development.

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“…Step 1 is where the company participants choose the stakeholders of the new system using the stakeholder identification table from Yip and Juhola (2014).…”

Section: System Design Characterisation (Sdc)mentioning

confidence: 99%

Mapping Stakeholder Engagement Needs in Early-Stage System Development Process

Yip

2023

Proc. Des. Soc.

Self Cite

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show abstract

“…Although there are several techniques to involve stakeholders in prioritizing software requirements (such as [16] and [17]), it is still hard to involve them in the decision-making of software architectures. Schulenklopper et al [5] attribute this gap to the communication problems between architects and stakeholders.…”

Section: Problem Statementmentioning

confidence: 99%

Involving Stakeholders in the Implementation of Microservice-Based Systems: A Case Study in an Ambient-Assisted Living System

et al. 2021

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“…The cooperation of all stakeholders involved in the IPS 2 value chain and the shared value creation play a central role [10]. Crucial to stakeholder integration are the systematic identification of the stakeholder groups and the provision of IPS 2 designers with methodologies and tools to visualise the stakeholder network and its needs [21, 34].…”

Section: State Of the Art In Stakeholder Integration In Ips2 Designmentioning

confidence: 99%

“…Stakeholders are grouped as three actors for knowledge transfer in [20] – information carriers, information collectors and information translators. Yip and Juhola [21] present four levels of stakeholder proximity: business environment, offering, product and service delivery. A visual summary of possible internal and external IPS 2 stakeholders and their connection to the value chain is presented in Fig.…”

Section: State Of the Art In Stakeholder Integration In Ips2 Designmentioning

confidence: 99%

“…2. Step (v) includes the systematic identification of all stakeholders – supported by a systematisation tool based on [21] – and the prioritisation of these stakeholders using the criteria influence , legitimacy , urgency , value creation potential , business proximity , motivation and previous cooperation intensity .…”

Section: Planning Of Stakeholder Integrationmentioning

confidence: 99%

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