Stakeholder Theory and Technical Communication Academic Programs

Nugent, Jim; José, Laurence

doi:10.4324/9781315232713-2

Cited by 2 publications

(1 citation statement)

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“…Collaborating across TPC industry-academia boundaries can be challenging (Nugent & Jos e, 2015). Barriers include varying perceptions about "values and cultures" and limited access to "meet in shared forums" (Rude, 2015b, p. vi).…”

Section: Cultivating Ir Collaborations Between Academia and Industrymentioning

confidence: 99%

Rethinking Graduate School Research Genres: Communicating With Industry, Writing to Learn

Watts

2020

Journal of Technical Writing and Communication

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Technical and professional communication master’s students work with a faculty advisor to complete a three-credit independent research (IR) project, featuring original research. Stakeholders recommended the IR thesis be revised to better communicate IR to industry. Using a writing, activity theory, and genre theory lens, I analyzed what contradictions emerged between academic and workplace activity systems as stakeholders recommended genre revisions. I analyzed faculty and professional advisory board meeting transcripts, alumni and student surveys, and a Graduate School director and thesis examiner interview. Results indicated the thesis’ spectrum of functions, from its strengths encouraging students’ research proficiency to the limiting way it showcases IR as a product, not a process. Stakeholders suggested no thesis changes but recommended IR genre system modifications. As agents of change, students are uniquely positioned to use the IR genre system to address workplace communication problems and help mend our discipline’s academia-industry divide.

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Section: Cultivating Ir Collaborations Between Academia and Industrymentioning

confidence: 99%

Rethinking Graduate School Research Genres: Communicating With Industry, Writing to Learn

Watts

2020

Journal of Technical Writing and Communication

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Transitioning from Technical Communication to User Experience (UX)

Rice-Bailey

Shalamova

2016

International Journal of Sociotechnology and Knowledge Development

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This article details a collaboration between a Technical Communication (TC) academic program at Milwaukee School of Engineering and its User Experience (UX) industry and community partners. This collaboration resulted in rethinking a TC degree program and establishing a new UX and Communication Design B.S. degree program. This article responds to TC scholarship calling for increased collaboration between academia and industry. The authors further explain how this particular collaboration was guided by Stakeholder Theory, enabling the program to identify its stakeholders and balance their differences while establishing new partnerships with the UX professional community. This article presents a case study of academia/industry collaboration and details both the challenges and successes that emerged during a program redesign. It concludes with models, a tools, and preliminary lessons that can assist other academic programs considering or undergoing similar curriculum or programmatic changes.

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Stakeholder Theory and Technical Communication Academic Programs

Cited by 2 publications

References 1 publication

Rethinking Graduate School Research Genres: Communicating With Industry, Writing to Learn

Rethinking Graduate School Research Genres: Communicating With Industry, Writing to Learn

Transitioning from Technical Communication to User Experience (UX)

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