Stakeholders conflict and private–public partnership chain (PPPC): supply chain of perishable product

Abstract

PurposeThis paper aims to address procurement, logistics management, inventory control and distribution of perishable items, i.e. vegetables, fruits, flowers and fishes, during the social isolation period of the Covid-19 era to identify conflicting interests among the channel members; present inventory and information sharing scenario; and reveal organizational dispute and existence of redundant, nonessential and corrupted members in the supply chain.Design/methodology/approachThis study uses an exploratory investigation to evaluate the relations among the members of the supply chain of perishable food items. In this context, it is designed to investigate the field, observe the members of the existing supply chain from rural and remote places and capture their interviews to accomplish the objectives.FindingsThis study identified that although the supply chain of perishable food items is controlled truly by private parties, from a realistic view, the private–public partnership is essential where the government should play the coordinating role. In this context, continuous interaction, coordination and information sharing among the members to establish an optimum and scalable network and remove any redundant nodal points is a key success factor for managing an efficient supply chain.Research limitations/implicationsTheoretical and managerial implication of this research is enormous. The existence of functional and dysfunctional conflicts in the same supply network and how it can be detrimental to the performance of the members are exposed in this study, which can be an excellent source to be investigated. Practitioners and researchers can gain a greater understanding to identify the root causes of conflicts in the existing structural dynamics, shedding light on organizational interactions, power and group behavior during the Covid-19 era.Originality/valueFrom the light of management and inter-organizational conflicts, this is a pioneer study that has detected the redundant channel members, their source of power and how their removal can present an optimum channel with group coherence and synergistic interest.

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“…These complement research findings by Gonzalez-Torres et al (2021) who revealed that such a self-interest seeking attitude by business partners during the Covid-19 pandemic was responsible for reducing their financial performance. It also reinforces recent findings by Shareef et al (2022) that the Covid-19 crisis has given rise to unethical practices by some firms in an attempt to gain more benefits than deserved from their partners (and in some cases from end-customers), thus creating bitter feelings.…”

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