Standard of practice in pharmacy informatics

Abstract

The authors acknowledge the Traditional Custodians of the lands on which our members meet, work, and live, including the Wurundjeri people of the Kulin Nation, Traditional Custodians of Naarm, where the Society of Hospital Pharmacists of Australia (SHPA) is based. We thank Elders past and present and celebrate Aboriginal and Torres Strait Islander Peoples as the first pharmacists, bush medicine practitioners, and doctors who practised on these lands. PREFACEIn Australia, everyone shares a fundamental right to safe and high-quality health care. This is defined in the Austra-lian Charter of Healthcare Rights, 1 which all healthcare systems must strive to uphold. The Australian Charter of Healthcare Rights 1 summarises the basic rights of patients when accessing healthcare services, including access, safety, respect, partnership, information, confidentiality and privacy, and the opportunity to give feedback. The provision of pharmacy services must encompass the Australian Charter of Healthcare Rights 1 to deliver effective, efficient, timely and equitable person-centred care.