State-of-the-Art Review on Operational Resilience: Concept, Scope and Gaps

Birkie, Seyoum Eshetu; Trucco, Paolo; Kaulio, Matti

doi:10.1007/978-3-642-40361-3_35

Cited by 8 publications

(6 citation statements)

References 17 publications

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“…It is embedded in the view of resilience as a holistic concept with exemplary phases to prepare, prevent, protect, respond and recover from adversity (Thoma et al, 2016). Although the concept is still in its infancy (Duchek, 2020) with different definitions used across research disciplines (Birkie et al, 2013), it generally refers to events which have negative effects on system operations (Erol et al, 2009).…”

Section: Resiliencementioning

confidence: 99%

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Life cycle and metrics to measure the resilience of business processes by considering resources

Stocker

Herda

Jürjens

2022

BPMJ

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PurposeEnterprises often face a wide variety of adverse events. Adverse events can have negative effects on organizations like failures of resources. In case resources fail, they are not available and cannot perform the assigned work. Enterprises are therefore especially interested in how resilient processes and workflows are in case adverse events occur and resources may fail. For this purpose, process resilience measurement approaches are needed.Design/methodology/approachTo measure the resilience of processes and workflows, a life cycle and five quantitative metrics have been developed. The metrics have been validated using five real-world production and logistics cases to show their applicability on process models and paths. Furthermore, workshops have been conducted with professionals to get additional feedback on the contributions.FindingsBased on the results obtained from applying the metrics to five real-world cases, view-based resilience improvements can be derived. Overall, only one of the five real-world cases can be considered as completely resilient. Furthermore, the metrics and life cycle have been especially valued by professionals with respect to transparency, independency, comparability as well as the ability to determine critical process paths.Originality/valueSeveral authors have dealt with different aspects related to the measurement of business processes, resilience or a combination thereof. However, a life cycle or metrics to quantitatively measure the resilience of processes by considering resources has not been found yet. The life cycle and metrics are therefore novel. As a future research direction, they can be applied in different domains for further validation purposes.

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Section: Resiliencementioning

confidence: 99%

“…, 2016). Although the concept is still in its infancy (Duchek, 2020) with different definitions used across research disciplines (Birkie et al. , 2013), it generally refers to events which have negative effects on system operations (Erol et al.…”

Section: Basicsmentioning

confidence: 99%

Life cycle and metrics to measure the resilience of business processes by considering resources

Stocker

Herda

Jürjens

2022

BPMJ

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“…Resilience in the context of organizations is discussed using different definitions (Birkie et al 2013) and terms like business resilience (Zaerens 2015), enterprise resilience (Fiksel et al 2015) or organizational resilience (Lengnick-Hall et al 2011). Despite different definitions used, many authors consider organizational resilience to be a holistic concept (Erol et al 2010, Thoma et al 2016.…”

Section: Organizational Resiliencementioning

confidence: 99%

A Maturity Model to Assess and Foster the Resilience of Organizations

Stocker

Herda

Wolf

et al. 2022

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Adverse events like energy supply shortages seem to be ubiquitous nowadays. They can negatively affect organizations to varying degrees. In case organizations are negatively affected by adverse events, they need to deal with such circumstances. The concept of resilience is a promising approach supporting organizations if adverse circumstances occur. Against this background, a novel maturity model to analyze and assess resilience capabilities of organizations or units thereof is proposed that aim to deal with adverse circumstances. The maturity model consists of three dimensions, twelve attributes and six stages that together form its structural design. For validation purposes a workshop with professionals working for different departments of a private-sector company has been conducted. The workshop generally reveals the suitability of the maturity model to assess the resilience of organizational units. Workshop participants especially value the maturity model with regard to transparency, comprehensiveness, comparability and the ability to provide indications for resilience improvements.

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“…Operational resilience is the intrinsic capability of an enterprise at various levels in administrations and business cubes to rebel unsuspected pressure. The threats and prospects come from internal and external sources, to continue on assuring the effective accomplishment of purposes and targets earlier, during, and subsequently come across of the pressure [17].…”

Section: Resilience Performance Metricsmentioning

confidence: 99%

A Threat-Hunting of UNSW-NB15 with Machine Learning Techniques to Achieve Resilience

Arulkumar¹,

Kartheeban²

2019

IJEAT

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In order to focus on the mission and functions of the business of the organizations, cyber resiliency have to play a critical role against the adversaries’ target. The strategy recommended by NIST to reduce the suspect ability of cyber-attacks of the system with the three dimensions such as harden the target, limit the damage to the target and make the target resilient. The threats could be based on cyber and noncyber. The objective is to provide cyber resiliency on the Advanced Persistent Threat (APT), has born with the nature of sophisticated, stealthy, persistent towards target and highly adoptable to the environment. The challenge is to provide cyber resilience to the system from compromising tactics of the adversaries, uncertain in eradication of threat due to its persistent nature, recognizing its adapting ability. The cyber resiliency also links with other disciplines like safety, fault tolerance, privacy, resilience and survivability, reliability and security

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State-of-the-Art Review on Operational Resilience: Concept, Scope and Gaps

Cited by 8 publications

References 17 publications

Life cycle and metrics to measure the resilience of business processes by considering resources

Life cycle and metrics to measure the resilience of business processes by considering resources

A Maturity Model to Assess and Foster the Resilience of Organizations

A Threat-Hunting of UNSW-NB15 with Machine Learning Techniques to Achieve Resilience

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