2022
DOI: 10.2196/30804
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Status of Compassionate, Respectful, and Caring Health Service Delivery: Scoping Review

Abstract: Background A compassionate, respectful, and caring (CRC) health professional is very important for human-centered care, serving clients ethically and with respect, adhering to the professional oath, and serving as a model for young professionals. As countries try to achieve universal health coverage (UHC), quality delivery of health services is crucial. CRC health care is an initiative around the need to provide quality care services to clients and patients. However, there is an evidence gap on the… Show more

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Cited by 5 publications
(4 citation statements)
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“…On the other hand, the trend of providing poor quality maternity care during nighttime might be associated with low staff numbers assigned to obstetric cases during nightshift ( 41 ). Infrastructural problems such as power interruption might be another challenge for women receiving respectful maternity care during nighttime ( 42 , 43 ). It is a worrisome fact that women in the labor ward during nighttime were more disrespected and abused than their daytime counterparts.…”
Section: Discussionmentioning
confidence: 99%
“…On the other hand, the trend of providing poor quality maternity care during nighttime might be associated with low staff numbers assigned to obstetric cases during nightshift ( 41 ). Infrastructural problems such as power interruption might be another challenge for women receiving respectful maternity care during nighttime ( 42 , 43 ). It is a worrisome fact that women in the labor ward during nighttime were more disrespected and abused than their daytime counterparts.…”
Section: Discussionmentioning
confidence: 99%
“…The Ethiopian government has been exerting efforts at all health facilities to possess caring, respectful, and compassionate health professionals [24]. It is an approach centered on the individual based on principles of ethics (including respect for women's autonomy, dignity, feelings, choices, and preferences) and respect for human rights that promotes practices that recognize women's needs [56]. Despite the fact that several factors contribute to low MHSU, it is becoming clear that provider abuse is among the reasons that many women are unable to seek MHS [57].…”
Section: Discussionmentioning
confidence: 99%
“…In addition, due consideration should be given to the development of a short-term training manual that improves the awareness and practice of RMC among health workers at service delivery points [ 42 ]. The Ministry of Health should implement a multi-pronged strategy, starting with the enrollment of students in health science programs and the efficient administration of currently employed health professionals [ 55 ].…”
Section: Discussionmentioning
confidence: 99%
“…The measures taken were, creating model professionals in each health facility, advocacy campaigns through mass media, and enacting a Patients’ Rights and Responsibilities law [ 42 , 50 ]. Furthermore, the development and implementation of a generic curriculum in pre-service education, as well as the establishment of well-functioning 16 CRC incubation centers, including national referral and regional hospitals, may have contributed to the good progress of the RMC Prevalence over the last three years [ 55 ].…”
Section: Discussionmentioning
confidence: 99%