Status of EDRMS implementation in the public sector in Namibia and Zimbabwe

Nengomasha, Cathrine T.; Chikomba, Alfred

doi:10.1108/rmj-08-2017-0023

Cited by 8 publications

(14 citation statements)

References 2 publications

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“…Thus, the policy will positively influence ERMS adoption and will provide a beneficial environment for managing records properly in the context of O&G. The findings of this study indicate that organizations should create an ERMS policy for workflow processes befitting the records-management system. An integrated system needs to communicate and connect with organization policies, relying on the existing environment (Nengomasha and Chikomba, 2018; Ngoepe, 2014).…”

Section: Conceptual Framework Constructionmentioning

confidence: 99%

The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector

Hawash

Mokhtar

Yusof

et al. 2020

RMJ

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Purpose Identification of factors for electronic records management system (ERMS) adoption is important as it allows organizations to focus their efforts on these factors to ensure success. The purpose of this paper is to identify the factors that influence ERMS adoption in the Yemeni oil and gas (O&G) sector. Design/methodology/approach This paper conducts a systematic literature review (SLR) to extract the most common factors that could facilitate successful ERMS adoption. Information technology (IT) experts were asked to rank the extracted factors via an e-mail questionnaire and to recommend specific critical success factors that must be given extra attention to increasing the success of ERMS adoption. Essentially, the proposed methodology is technology-organization-environment (TOE) modeling to examine the important factors influencing decision-makers in the Yemeni O&G sector regarding ERMS adoption. Findings This paper identifies factors influencing ERMS adoption based on SLR and an expert-ranking survey. The data that were collected from IT experts were analyzed using the statistical package for the social sciences. The results showed that only 12 out of 20 factors were significant. The experts then added three new factors, resulting in 15 significant factors classified into the three dimensions as follows: technology, organization and environment. Originality/value Limited studies have been carried out in the context of the O&G sector, even among developed countries such as Canada, the UK and Australia. These studies have focused on a limited number of factors for ERMS adoption targeting better utilization of human resources, faster and more user-friendly system responses and suitability for organizational ease. This paper explores the factors that may prove useful in adopting of ERMS in the O&G sector of developing countries, similar to Yemen.

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Section: Conceptual Framework Constructionmentioning

confidence: 99%

The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector

Hawash

Mokhtar

Yusof

et al. 2020

RMJ

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“…other parts of Africa that include Kenya (Ambira et al, 2019), Botswana (Mosweu et al, 2016), Namibia and Zimbabwe (Nengomasha and Chikomba, 2018) and Ghana (Adu and Ngulube, 2017) including Canada (Pan, 2017) in the Global North. Another aspect that came out prominently in these studies is that managing e-records is a complex exercise, as organisations have to contend with the dynamic nature of technology which requires constant updates to hardware and software thereby triggering a corresponding need for frequent training of staff including changes to antecedent policies to ensure that they are up to date.…”

Section: E-records Management Practicesmentioning

confidence: 99%

E-records management practices in public universities: a developing country perspective

Chaputula

2022

RMJ

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Purpose This study aims to investigate the management of electronic records (e-records) in public universities in Malawi. Design/methodology/approach This study adopted a case study research design that made use of predominantly qualitative research methods. Data was collected at three study sites, namely, Mzuzu University, Malawi University of Science and Technology and the Malawi University of Business and Applied Sciences. A purposive sample of three officers per institution (and nine in total) comprising executive officers, deputy university registrar, records clerk, information and communication technology (ICT) directors and ICT manager was attained. The researcher personally conducted the interviews with the research subjects with the aid of interview guides. Observations were also done, whose findings were recorded in the observation protocols. The data collected was transcribed in MS Word, coded and analysed thematically. Findings This study concluded that e-records are at high risk in public universities in Malawi. Irrespective of this situation, this study found that there were some areas for e-records to potentially thrive in public universities in Malawi. Research limitations/implications This study covers three of the six public universities in Malawi. Although public universities in Malawi have similar governance structures, there are some noticeable differences that distinguish one institution from the other. It is, therefore, possible that findings made in this study may not completely represent the prevailing situation in all public universities. Originality/value Studies of this nature have not been done before in public universities in Malawi. It is, therefore, hoped that besides filling the existing knowledge gap, its findings will contribute to policy and practical interventions that will lead to efficiency of the universities involved.

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“…Electronic management systems are an archiving unit of long-term storage management (Mccaskie, 2000;Rnal et al, 2007), which find indexed information, and knowledge, thus streamlining use and backup (Nengomasha & Chikomba, 2018;Xiao et al, 2019). Jones (2008) and Arief (2015) stated that an electronic management system creates customer accounts automatically through the system because everything related to their financial transactions is recorded in the hotel's electronic file, it makes them to access information individually and follows it from time to time.…”

Section: Importance Of Uses Electronic Managementmentioning

confidence: 99%

The impact of applying electronic management systems (EMS) on food and beverage cost in five-star hotels in Cairo

Ebrahim¹,

Rab²

2022

International Journal of Heritage, Tourism and Hospitality

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Most institutions seek for improving the performance of their systems, which includes maintaining performance and reducing costs. A key strategy for achieving such goals is the effective implementation of electronic management systems. Also, previous research pointed out that there is a lack of research on the impact of applying electronic management systems on cost at the food and beverage department in hotel establishments. This research explores the impact of applying electronic management systems on food and beverage costs in five-star hotels. This research used questionnaires for collecting data. Four managers were investigated; food and beverage managers and their assistants cost control managers, and financial managers (n=112). Quantitative data obtained were statistically analyzed using SPSS (23). The findings revealed that electronic management systems have a positive effect on costs and developing operational performance. The main contribution of this research is to fill in the literature gap on the impact of electronic management on cost in the food and beverage department.

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Status of EDRMS implementation in the public sector in Namibia and Zimbabwe

Cited by 8 publications

References 2 publications

The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector

The adoption of electronic records management system (ERMS) in the Yemeni oil and gas sector

E-records management practices in public universities: a developing country perspective

The impact of applying electronic management systems (EMS) on food and beverage cost in five-star hotels in Cairo

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