Storytelling wisdom: Story, information, and<scp>DIKW</scp>

McDowell, Kathleen

doi:10.1002/asi.24466

Cited by 24 publications

(13 citation statements)

References 36 publications

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“…An effective Response component will provide users with the right information through the right channels in an easily understood manner. The AIVCA uses storytelling ways of thinking for infodemic management, which is a novel way of seeing how story sharing and shaping happens, with an understanding of what storytellers are doing when they communicate (22).…”

Section: Storytelling As a Central Element For Infodemic Managementmentioning

confidence: 99%

An anti-infodemic virtual center for the Americas

Brooks

D’Agostino

Marti

et al. 2023

Revista Panamericana De Salud Pública

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The Pan American Health Organization/World Health Organization (PAHO/WHO) Anti-Infodemic Virtual Center for the Americas (AIVCA) is a project led by the Department of Evidence and Intelligence for Action in Health, PAHO and the Center for Health Informatics, PAHO/WHO Collaborating Center on Information Systems for Health, at the University of Illinois, with the participation of PAHO staff and consultants across the region. Its goal is to develop a set of tools—pairing AI with human judgment—to help ministries of health and related health institutions respond to infodemics. Public health officials will learn about emerging threats detected by the center and get recommendations on how to respond. The virtual center is structured with three parallel teams: detection, evidence, and response. The detection team will employ a mixture of advanced search queries, machine learning, and other AI techniques to sift through more than 800 million new public social media posts per day to identify emerging infodemic threats in both English and Spanish. The evidence team will use the EasySearch federated search engine backed by AI, PAHO’s knowledge management team, and the Librarian Reserve Corps to identify the most relevant authoritative sources. The response team will use a design approach to communicate recommended response strategies based on behavioural science, storytelling, and information design approaches.

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Section: Storytelling As a Central Element For Infodemic Managementmentioning

confidence: 99%

An anti-infodemic virtual center for the Americas

Brooks

D’Agostino

Marti

et al. 2023

Revista Panamericana De Salud Pública

Self Cite

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“…The notion of intellectual capital is one familiar in contemporary knowledge management although storytelling in library and information sciences has a longer pedigree (Boje, 1995; Boyce, 1996). Discussion in the academic record in this respect has, however, often focused on “storytelling” as an activity and this aspect is discussed by Hearne (2011) and McDowell (2021) both rehearsing earlier, extensive bodies of LIS literature. Very extensive literature exists around storytelling, intellectual capital and narrative or conversational techniques for knowledge management in a wide variety of business and organisational contexts.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Virginia Woolf. 1929. Storytelling has a long history in library and information science and still longer in sacred texts, folklore and related wisdom traditions (McDowell, 2021). Stories are techniques that enable us to organise thinking and preserve memories (Ong et al, 1986).…”

Section: Introductionmentioning

confidence: 99%

“Telling the story of telling the story”: capturing intangible heritage storytelling on the origins of malt whisky in the Cabrach

Reid,

Pirie,

Ironside

2023

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PurposeThis research explored the storytelling (collection, curation and use) in the Cabrach, a remote Scottish glen. This study aims to capture the methodological process of storytelling and curation of heritage knowledge through the lens of the Cabrach's whisky distilling history, a central part of the area's cultural heritage, tangible and intangible. This research was conceptualised as “telling the story of telling the story of the Cabrach”. It was concerned with how the history, heritage, historiography and testimony associated with the parish could be harvested, made sense of and subsequently used.Design/methodology/approachThe study was epistemological in nature and the research was concerned with how heritage knowledge is gathered, curated and understood. It was built around the collection of knowledge through expert testimony from Colin Mackenzie and Alan Winchester, who have extensively researched aspects of life in the Cabrach. This was done using a series of theme-based but free-flowing conversational workshop involving participants and research team. Issues of trust and authority in the research team were crucial. Data were recorded, transcribed and coded. A conceptual model for heritage storytelling in the Cabrach was developed together with a transferable version for other contexts.FindingsThe research was conceived around identifying the stories of the Cabrach and grouping them into cohesive narrative themes focused on the most important aspect of the glen's history (the development of malt whisky distilling). The research showed how all crucial narratives associated with the Cabrach were interconnected with that malt whisky story. It was concerned with identifying broad thematic narratives rather than the specific detailed stories themselves, but also from a methodological perspective how stories around those themes could be collected, curated and used. It presents the outcome of “expert testimony” oral history conversations and presents a conceptual model for the curation of heritage knowledge.Practical implicationsThis paper reports on research which focuses on the confluence of those issues of heritage-led regeneration, intangible cultural heritage, as well as how stories of and from, about and for, a distinctive community in North-East Scotland can be collected, curated and displayed. It presents methodological conceptualisations as well as focused areas of results which can be used to create a strong and inclusive narrative to encapsulate the durable sense of place and support the revival of an economically viable and sustainable community.Social implicationsThis conceptual model offers a framework with universal elements (Place, People, Perception) alongside a strong core narrative of storytelling. That core element may vary but the outer elements remain the same, with people and place being omnipresent and the need to build an emotional or visceral connection with visitors being crucial, beyond “telling stories” which might be regarded as parochial or narrowly focused. The model informs how communities and heritage organisations tell their stories in an authentic and proportionate manner. This can help shape and explain cultures and identities and support visitors' understanding of, and connection with, places they visit and experience.Originality/valueThe originality lies in two principal areas, the exploration of the narratives of a singularly distinctive community – the Cabrach – which plays a disproportionately significant role in the development of malt whisky distilling in Scotland; and also in terms of the methodological approach to the collection and curation of heritage storytelling, drawing not on first-hand accounts as in conventional oral history approaches but through the expert testimony of two historical and ethnographic researchers. The value is demonstrating the creation of a conceptual model which can be transferred to other contexts.

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“…In short, story is both an empirical form and a socially constructed narrative experience. Story and the dynamics of storytelling constitute not merely a subset of information or of information behavior, but a fundamental information form (McDowell, 2021).…”

Section: Defining Storytelling and Storymentioning

confidence: 99%