Strategic change in the health sector: a literature review and future challenges

Pereira, Sérgio A.F.; Ferreira, João J.; Rammal, Hussain Gulzar; Peris‐Ortiz, Marta

doi:10.1108/jocm-05-2022-0144

Cited by 2 publications

(1 citation statement)

References 112 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The Health and Safety Commission defines patient safety culture as the product of individual and group values, attitudes, competencies, and patterns of behavior that determine the commitment to the style and proficiency of organizations’ health and safety programs [ 1 – 4 ]. The World Health Organization defines Patient safety as a framework of organized activities that create cultures, processes, procedures, behaviors, technologies, and environments in healthcare that consistently and sustainably lower risks, reduce the occurrence of avoidable harm, make errors less likely, and reduce their impact when they occur [ 4 , 5 ].…”

Section: Introductionmentioning

confidence: 99%

Healthcare workers perceptions of patient safety culture in selected Ghanaian regional hospitals: a qualitative study

Isaac,

Li,

Wang

et al. 2024

BMC Psychol

View full text Add to dashboard Cite

Background Patient safety culture is an integral part of healthcare delivery both in Ghana and globally. Therefore, understanding how frontline health workers perceive patient safety culture and the factors that influence it is very important. This qualitative study examined the health workers’ perceptions of patient safety culture in selected regional hospitals in Ghana. Objective This study aimed to provide a voice concerning how frontline health workers perceive patient safety culture and explain the major barriers in ensuring it. Method In-depth semi-structured interviews were conducted with 42 health professionals in two regional government hospitals in Ghana from March to June 2022. Participants were purposively selected and included medical doctors, nurses, pharmacists, administrators, and clinical service staff members. The inclusion criteria were one or more years of clinical experience. Interviews were recorded and transcribed. Thematic analysis was used to identify themes. Result The health professionals interviewed were 38% male and 62% female, of whom 54% were nurses, 4% were midwives, 28% were medical doctors; lab technicians, pharmacists, and human resources workers represented 2% each; and 4% were critical health nurses. Among them, 64% held a diploma and 36% held a degree or above. This study identified four main areas: general knowledge of patient safety culture, guidelines and procedures, attitudes of frontline health workers, and upgrading patient safety culture. Conclusions This qualitative study presents a few areas for improvement in patient safety culture. Despite their positive attitudes and knowledge of patient safety, healthcare workers expressed concerns about the implementation of patient safety policies outlined by hospitals. Healthcare professionals perceived that curriculum training on patient safety during school education and the availability of dedicated officers for patient safety at their facilities may help improve patient safety.

show abstract

Section: Introductionmentioning

confidence: 99%