Abstract:We study impatient customers’ joining strategies in a single-server Markovian queue with synchronized abandonment and multiple vacations. Customers receive the system information upon arrival, and decide whether to join or balk, based on a linear reward-cost structure under the acquired information. Waiting customers are served in a first-come-first-serve discipline, and no service is rendered during vacation. Server’s vacation becomes the cause of impatience for the waiting customers, which leads to s… Show more
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