Strategic decision making within Chinese firms: The effects of cognitive diversity and trust on decision outcomes

Olson, Bradley J.; Bao, Yongjian; Parayitam, Satyanarayana

doi:10.1016/j.jwb.2006.11.007

Cited by 36 publications

(39 citation statements)

References 46 publications

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“…The identified inverse U-shaped dissension-performance association suggests that dissension improves or hinders information processing in entry mode SDMPs depending on its intensity. This finding sheds light on the association between SDMP and mode performance, and reconciles extant contradictory results found in domestic contexts (Amason, 1996;Olson et al, 2007;Papadakis, 1998;West and Schwenk, 1996). It appears that the overall positive, insignificant and negative effects are all possible and conditional on the level of dissension, particularly in international decision-making contexts.…”

Section: Insert Figure 2 Heresupporting

confidence: 87%

“…On the other hand, it could introduce difficulties regarding the integration of diverse opinions and lead to affective confrontation (Ensley and Pearce, 2001;Olson et al, 2007). It may be that dissension produces both effects simultaneously (Papadakis, 1998;Wong and Tjosvold, 2010).…”

Section: Dissension In Information Processing Researchmentioning

confidence: 99%

“…This is because "members whose ideas are disputed may feel that others in the group do not respect their judgment" (Pelled et al, 1999, p. 7). Such negative feelings could hinder effective communication (Miller et al, 1998;Olson et al, 2007) and divert the attention of decision-makers from subsequent interpretation of the situation (Kellermanns et al, 2008).…”

Section: Dissension In Information Processing Researchmentioning

confidence: 99%

“…This is of particular importance to Chinese managers. Traditionally, the Chinese decision-making style emphasizes consensus or conformity (Olson et al, 2007), which may exclude the beneficial effects of dissension from the process of making difficult decisions.…”

Section: Managerial Relevancementioning

confidence: 99%

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Problem-solving dissension and international entry mode performance

Dimitratos²,

Huang³

2016

International Marketing Review

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Problem-Solving Dissension and International Entry Mode Performance Abstract PurposeThis paper examines international decision-making, information processing and related performance implications. We explore the relationship between international decision-making and problem-solving dissensions related to entry mode decisions. In addition, we investigate the effects of dissension on entry mode performance, and the moderating effect of the foreign direct investment (FDI) vs. non-FDI decision as it relates to dissension-mode performance. Despite their significance from an information processing perspective, these issues have not been sufficiently explored in international entry mode research. Design/methodology/approachThis research presents data collected from 233 privately owned internationalized Chinese firms. The analysis in this investigation includes hierarchical ordinary least squares (OLS) regression. FindingsThe findings suggest an inverse U-shaped relationship between dissension and entry mode performance, as opposed to a linear one, and a moderating effect of FDI vs. non-FDI decisions on this curvilinear dissension-performance association. These findings support and refine the rationale of the information processing perspective. Originality/valueThese findings add realistic elements to the alleged "rational" international decision-making doctrine assumed in previous entry mode literature. Our findings show the importance of the heterogeneity of information processing in entry mode strategic decision-making processes (SDMPs), and its effects on specific decision types. We believe that this is the first empirical study to use an information processing perspective to examine the effects of SDMPs on entry mode performance.

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Section: Insert Figure 2 Heresupporting

confidence: 87%

Section: Dissension In Information Processing Researchmentioning

confidence: 99%

Section: Dissension In Information Processing Researchmentioning

confidence: 99%

Section: Managerial Relevancementioning

confidence: 99%

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Problem-solving dissension and international entry mode performance

Dimitratos²,

Huang³

2016

International Marketing Review

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“…Most of the studies examining these process variables focus on US-based organisations. One reason for selecting firms in China is differences in culture between US firms and Chinese firms (Olson et al, 2007a;Parayitam and Dooley, 2007;Parayitam et al, 2010). Collectivism is more prevalent within the Chinese culture, and it is imperative to assess whether Chinese executives would welcome diversity within their teams and analyse how conflict and agreement seeking behaviours would affect the decision quality.…”

Section: Introductionmentioning

confidence: 99%

Effects of cognitive diversity on relationship conflict, agreement-seeking behaviour and decision quality: a study of Chinese management teams

Parayitam¹,

Olson²,

Bao³

2012

IJCCM

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Abstract:This study investigates (a) the effects of cognitive diversity on agreement seeking behaviour and relationship conflict, and (b) effects of agreement-seeking behaviour and relationship conflict on decision quality. Using structured survey instrument, this paper gathered data from 252 senior executives from mainland China and analysed the data using the regression techniques to test the hypotheses. The results support that cognitive diversity is positively related to relationship conflict and negatively related to agreementseeking behaviour. The results also support the hypotheses that agreementseeking behaviour is positively related to decision quality and relationship conflict is negatively related to decision quality. Though the study is related to Chinese executives, the findings from the study that cognitive diversity enhances interpersonal conflict and discourages agreement-seeking behaviour contribute to the strategic decision-making literature.Keywords: China; diversity; conflict; agreement-seeking behaviour.Reference to this paper should be made as follows: Parayitam, S., Olson, B.J. and Bao, Y. (2012) 'Effects of cognitive diversity on relationship conflict, agreement-seeking behaviour and decision quality: a study of Chinese management teams', Int.

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Organizational knowledge heterogeneity: Between conceptual nuances and the quest for a measure

Louadi

2023

Knowl Process Manag

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This paper is a survey of relevant empirical literature pertaining to knowledge heterogeneity. Its purpose focuses on highlighting issues surrounding its definition and measurement. First, it shows that knowledge heterogeneity is definitionally close to several other concepts, each measured in a certain way. Second, the same measures have been used indiscriminately for several of these concepts. Third, different measures have been used for the same concepts. The point being made is that comparable empirical results cannot be achieved if the same measures are used for different concepts. Research in knowledge management and innovation management centered around knowledge heterogeneity could be impeded if different emphases are put on different words while studying a concept that is defined similarly across studies yet measured differently, or that is measured similarly despite being defined differently. Results in future research are more likely to converge if knowledge heterogeneity is defined separately from similar concepts such as knowledge sharing and knowledge overlap, for example.

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Strategic decision making within Chinese firms: The effects of cognitive diversity and trust on decision outcomes

Cited by 36 publications

References 46 publications

Problem-solving dissension and international entry mode performance

Problem-solving dissension and international entry mode performance

Effects of cognitive diversity on relationship conflict, agreement-seeking behaviour and decision quality: a study of Chinese management teams

Organizational knowledge heterogeneity: Between conceptual nuances and the quest for a measure

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