Authors are permitted to self-archive the peer-reviewed (but not final) version of a contribution on the contributor's personal website, in the contributor's institutional repository or archive, subject to an embargo period of 24 months for social science and humanities (SSH) journals and 12 months for scientific, technical, and medical (STM) journals following publication of the final contribution. Although all errors remain our own, we gratefully acknowledge Robert Dahlstrom, Matilda Dorotic, Mrinal Ghosh, Auke Hunneman, Silja Korhonen-Sande, Rutger van Oest, Peter C. Verhoef, Kenneth H. Wathne, and participants at the 2010 Johan Arndt Conference, the 2010 ISNIE Conference, and two faculty seminars at the Department of Marketing, BI Norwegian Business School, for their constructive and useful comments on earlier drafts of this paper. This research initially began while the first author was employed at the Department of Ecology and Natural Resource Management at the Norwegian University of Life Sciences. This research would not have been possible without a generous grant from the Forestry Development Fund of Norway. The authors are indebted to the previous editor, Marnik G. Dekimpe, the current editor, Eitan Muller, the area editor, Sandy D. Jap, and two anonymous reviewers.
Highlights: Firms experience significant losses due to misaligned formal contracting. Misalignment matters more for end-product enhancements than for cost reductions. Relational contracting mediates the negative performance effects of misaligned formal contracting.
ABSTRACTStudies show that failing to align formal contracts with transaction attributes reduces relationship performance. However, few studies consider either how the effects of misalignment differ across outcome types or the mechanisms through which misalignment affects performance. This study examines the effects of misaligned formal contracting on two types of outcomes, i.e., end-product enhancements and cost reductions, and on one mechanism through which misalignment affects performance, i.e., relational contracting.Using survey data from 305 buyer-supplier relationships in the Scandinavian wood industry, the findings suggest that (1) misalignment has a significantly stronger negative effect on endproduct enhancements than on cost reductions, and (2) relational contracts mediate the effect of misaligned formal contracting on performance. Firms in the sample experience significant misalignment-related losses of 10.3% and 5.3% in end-product enhancements and cost reductions, respectively. The findings suggest that misalignment is particularly harmful to performance outcomes that rely on relational contracting, such as end-product enhancements.