“…The second relevant research stream explores selling mode strategies in online retailing, particularly reselling and agency selling modes (Kwark et al., 2017; Wirl, 2018; Hu et al., 2022). Previous studies compare these strategies considering several factors, such as platform competition (Abhishek et al., 2016; Chen et al., 2020), product substitutability (Jerath and Zhang, 2010; Tian et al., 2018), information (Jiang et al., 2011; Zha et al., 2023), service (Ha et al., 2021; Qin et al., 2021), and cross‐channel effects (Tan et al., 2016; Fan et al., 2020).…”